Senior Customer Success Engineer

Additional details

• Customer at TRACTIAN The Customer team is the driving factor behind lifetime value, retention and expasion at Tractian.
• We focus on expanding inside existing customers, crosselling to different products, and building even stronger relationships with our current accounts.
• Our Enterprise customers are comprised of Fortune 500 companies, such as Hyundai, Bosch, CEMEX, Bimbo, PepsiCo, and others.
• Every member of our team directly affects the results of our clients.
• As part of this team, you will be in contact with clients to understand their needs and help create solutions to improve their maintenance processes.
• What you'll do As a Customer Success Engineer, your main obligations will include providing technical support and guidance to our enterprise clients.
• You will work closely with customers to ensure that technical aspects of our solutions are effectively aligned with their needs, contributing to account expansion, retention and high client satisfaction.