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Posted May 20

Senior Manager National Accounts

at Swiggy

Remote

Responsibilities

  • Build a long-term strategic partnership with national restaurant chains leveraging JBPs.
  • Manage and Coordinate onboarding, POS integration, Menu changes, and Operational Performance metrics, and Streamline processes and systems to maximize customer experience.
  • Align monthly activation on consumer offerings and App marketing interventions in conjunction with the internal teams.

Requirements

  • Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery
  • experience for millions of customers across India.
  • Manage and own complete the P&L across partners effectively. Understanding of Partner’s P&L and business decisions based on the same is expected.
  • Ability to resolve partner issues, and escalate to right internal stakeholders to resolve all issues/queries effectively.
  • experience in Business Development, Sales or Account Management.
  • This is a beta feature to avoid spam applicants.

Experience

  • Graduate with 6+ years of

Benefits

  • "We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, colour, religion, sex, disability status, or any other characteristic protected by the law"

Additional details

  • Ways of Working: Employee will be working remotely . About Swiggy
  • With a presence in 500+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation.
  • From starting out as a hyperlocal food delivery service in 2014, to becoming India’s leading on-demand convenience platform today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees.
  • The National Accounts team leads partnerships with the largest restaurant chains in the country.
  • Building a mutually beneficial and sustainable partnership with restaurants is the key objective that team drives. Roles & Responsibilities
  • Complete ownership of National restaurant Chains (accounts) maintaining sustainable and mutually profitable growth on business.
  • Use data resources available across business metrics to build deeper insights for partners regularly.
  • Look to partner on Out of App marketing solutions that can propel faster growth for the brand on the platform.
  • Be on top of the competitive landscape in terms of partners positioning in the ecosystem Desired Candidate
  • A competent decision-maker with the ability to develop, own, and build a strategic plan for ensuring the best restaurants partner with us.

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