Supervisor, IOP - St. Louis, MO

St. Louis, United StatesOn-site

Responsibilities

 Supervise, mentor, and develop a team of phlebotomists across designated locations.
 Handle recruitment, onboarding, and training of new in-office phlebotomists.
 Conduct regular performance evaluations, routine audits, competencies, and
maintain quality patient care at all times.
 Manage staffing schedules to ensure optimal coverage and productivity at all clinics.
 Oversee supply inventory, equipment maintenance, and resource allocation.
 Ensure that all In-Office Phlebotomists operate efficiently, consistently adhering to protocols and procedures.
 Develop and implement strategies in tandem with the Senior Manager to ensure
 Analyze key performance indicators (KPIs), such as patient volumes, turnaround
 Ensure the highest level of patient satisfaction by fostering a welcoming and professional environment.
 Ensure safe, secure, and healthy work environments at all locations by following
 Ensure compliance with regulatory standards, including HIPAA, OSHA, and
 Address and escalate patient complaints or concerns as needed promptly and empathetically.
 Collaborate with physicians, nurses, and laboratory personnel to ensure accurate

An In-Office Phlebotomist Supervisor may be required to cover at their clinics as needed, where they will serve patients by identifying the best method for retrieving blood, preparing specimens for laboratory testing, and performing screening procedures. Primary Responsibilities:
 Must maintain a current status on Natera training requirements.
BS/BA degree (preferred)
High School Diploma (or equivalent) required
Phlebotomy Certificate (if required by State)
Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health.

Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.
benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents.
Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other
benefits include pregnancy and baby bonding leave, 401k benefits, commuter

For more information, visit www.natera.com .
Link: https://www.natera.com/notice-of-data-collection-california-residents/
Please be advised that Natera will reach out to candidates with a @ natera.com email domain ONLY.

***This position is based in St. Louis, MO - travel required****
An In-Office Phlebotomist Supervisor will supervise the day-to-day operations of the designated In-Office Phlebotomists in their territory and oversee Natera’s phlebotomy program locally at specified locations.
inspections, provide feedback, and implement staff development initiatives to
 Work with Contracting and Analytics to process monthly compliance and quarterly audits.
patient access, meet financial and volume targets, and improve efficiency.
times, and specimen quality to drive operational improvements.
standards and procedures and complying with legal regulations.
 Provide support to resolve unusual test orders by contacting the physician,
 Updates job knowledge by participating in educational opportunities, reading
professional publications, maintaining personal networks, and participating in professional organizations.