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Posted Feb 3Resident Chef, Interim (Sur La Table)
North Bethesda, United StatesOn-site
Responsibilities
- Recruit, mentor and retain a high-performing team to meet the business needs of both culinary and retail.
- Lead, coach, and inspire associates to exceed performance expectations and uphold a positive team culture.
- Conduct regular performance evaluations, provide feedback, and create development plans to support individual and team growth. Customer
- Ensure exceptional customer
- Drive sales growth by developing and implementing strategies to enhance the culinary and retail business.
- Analyze key performance metrics daily and leverage insights to optimize store performance.
- Manage daily store operations while ensuring compliance with food safety standards, local health codes, and sanitation regulations.
- Maintain accurate inventory levels, minimize shrink, and control supply and culinary expenses.
- Ensure store safety and cleanliness, addressing any maintenance needs promptly.
- Proven track record of achieving sales and motivating high performing sales teams while meeting operational goals.
Requirements
- experience in every session by following provided recipes and game plans while holding employees accountable for quality and execution.
- experience by leading a customer-focused, Guest Obsessed culture in both the kitchen and retail sales floor.
- Ability to communicate verbally and work cooperatively with associates and customers.
- Ability to remain standing for up to 5 hours at a time.
- Ability to move about the store coaching and directing associates and/or class participants while selling to customers.
- Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor.
- Ability to use hands to seize, hold, grasp, turn, or otherwise to chop, whisk, slice, stir, juice and/or demonstrate other techniques.
- Ability to lift and/or move merchandise weighing up to 50 lbs.
- Ability to ascend/descend ladders to retrieve and/or move merchandise.
- Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work.
- Workweeks are expected to be between 46 and 48 hours with the ability to have a flexible schedule, including nights, weekends, and holidays.
- Ability to work in a variable kitchen environment included but not limited to open flames, hot surfaces, temperature variations, various food allergens both physical and airborne. Qualifications & Experience
- Culinary degree strongly preferred. We will only consider equivalent experience in exceptional cases. 1-2 years’
- Valid Food Manager Certification.
- Strong leadership skills with the ability to inspire, develop, and retain a high performing team.
- Proficiency in Microsoft Office Suite and retail systems preferred.
Experience
- 3-4 years of progressively responsible kitchen management experience.
Additional details
- With over 58 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it.
- Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food.
- Position Overview As a Resident Chef, Interim at Sur La Table, you play a key role in the success of the store by leading high-performing culinary teams that inspire customers throughout every stage of their culinary experience.
- This position leads engaging cooking classes, fostering an enthusiastic and knowledgeable team and overseeing the success of the in-store culinary program.
- This role requires a blend of culinary talent, business acumen, and teaching skills to drive sales, enhance customer #bestincenter experience, a company-wide standard for excellence in service, and build a high-performing culinary team. Key
- Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
- Work with store leadership to increase foot traffic and store engagement through cooking classes and private events.
- Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.
- Oversees, addresses, and takes responsibility for all customer feedback related to the culinary program to maintain satisfaction and loyalty. Sales & Business Performance
- Consistently meet or exceed culinary and retail goals by delivering exceptional classes and customer experiences that drive engagement and sales.