Senior Software Engineer, Internal AI

San Francisco, United StatesRemote

Responsibilities

Ship the services, agents, centralized products, and MCP integrations that non-software engineer teams use as building blocks — the hub in our hub-and-spoke. - Be the architecture funnel for non-product AI.
Review use cases coming out of every non-product team.
Recommend the right path — off-the-shelf tool, Claude skill, Notion agent, no-code (n8n / Workato), or custom build.

ABOUT ZIP Zip is the AI platform for enterprise procurement — built for humans and agents working together.
By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before.
YOUR ROLE You are the engineering anchor of Zip’s new Internal AI team.
The Internal AI team operates in a hub-and-spoke model: we own a central roadmap of internal product and platform capabilities that accelerate AI adoption across every non-software engineering use cases at Zip and we partner with those teams so their own roadmaps ship safely and well.
You will build central capabilities used across the org, serve as the architecture funnel for non-product AI, and operate as a central interface into Zip’s core Engineering organization — so the rest of the business can move fast without creating chaos for Foundation and Security.
Picks the smallest tool that works — sometimes Python/Node, sometimes n8n, frequently “don’t build it, here’s an existing skill you should use with Claude Cowork” - Hands-on with modern AI tooling: Claude Code, Cowork, MCP, LLM APIs, evals.
Opinionated about where AI is the wrong solution. - Strong communicator.
Experience sitting between a core engineering org and business/GTM teams — internal AI, DevEx, business systems engineering, or similar. - Familiarity with Zip’s stack or comparable: AWS, Snowflake, n8n, Salesforce, Notion, Slack, Okta.

QUALIFICATIONS - 6+ years building and operating backend applications in production.

Together they’ve saved over $8 billion and processed over $500 billion in spend.
The base salary range for this role is $200,000 - $240,000.
The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise. PERKS &
- 📈 Start-up equity - 🦷 100% health, vision & dental coverage options - 🍽️ Catered breakfast, lunch, & dinner - 🌴 Flexible PTO - 🏋️‍♀️ ClassPass membership - 🚍 Monthly commuter benefit - 🚠 Team building events & happy hours - 💻 Home office stipend - 🛜 Phone/internet reimbursement - 🍼 Paid parental leave - 🧑‍🧑‍🧒‍🧒 Fertility stipend - 💸 401k plan - 🤖 Unlimited AI token usage We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog

The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more.
Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA.
YOU WILL - Build central platform capabilities that multiply the rest of the org.
Squash the large majority of low-value vibe-coded ideas before they consume engineering or security cycles. - Hold the application-layer bar.
You set and enforce application-level standards: integration patterns, data handling, identity, evals, observability. - Be the single interface into core Engineering.
When something genuinely needs infrastructure — hosting, production scheduling, new data in the warehouse — you are the funnel point from the business into Foundations and Security.
Triaged, reduced, sequenced, spec’d, so other teams aren’t each having the same conversation three times. - Ship when building is the right call.
When no off-the-shelf path fits, you build — to production standards.
Reviewed, version-controlled, observable, documented, owned. Never orphaned.
Bias toward application, integration, and data-pipeline work rather than pure infrastructure. - Real infrastructure sensibility.