other
Posted May 8Customer Service Specialist
at Goodyear
On-site
Responsibilities
- Ensure adherence to internal policies, operational guidelines, and compliance requirements. 7.You are responsible for Continuous Improvement: Support process optimization initiatives aimed at improving order accuracy, operational efficiency, and customer satisfaction.
- 4.You will be responsible for issue Resolution: identify and resolve order‑related problems, including quantity mismatches, delivery delays, system errors, or customer inquiries, escalating issues when necessary.
Requirements
- You with a bachelor's degree in related area. 2. You with
- experience in supple chain related: DP/ SP/ CS/ Logistics/ sales support would be a plus. 3.
- experience in which you take part in as an important role. 5.
- You with good skill in spoken English.
Benefits
- Goodyear is one of the world's largest tire companies.
Contact
- For more information about Goodyear and its products, go to www.goodyear.com/corporate Goodyear is an equal employment opportunity employer.
Additional details
- What You'll Do: The Specialist is responsible for executing end‑to‑end order processing activities within the Customer Service function.
- This role ensures that customer orders are created, validated, fulfilled, and delivered in accordance with company standards, service-level requirements, and operational procedures.
- The position requires strong coordination across multiple departments to secure timely and accurate order fulfillment.
- 1.You will be responsible to order processing：create, confirm and maintain customer orders in system, ensuring accuracy of product information, pricing, delivery terms, and customer requirements.