operations
Posted Jun 4ABA Regional Operations Manager
at Finni Health
United StatesRemote
Responsibilities
- - Create presentation decks and quarterly business reviews of each practice, ensuring they are getting maximum value of Finni.
- - Oversee critical CX operations, including training, help center & knowledge base content, self-service, tools & software, scheduling, and reporting.
Requirements
- experience leading an Applied Behavior Analysis practice supporting providers across various states.
- - Proven ability to develop growth strategies, create actionable roadmaps, and solve complex operational challenges.
- - Strong understanding of ABA healthcare operations, including clinical operations, compliance, revenue cycle management, payer landscapes, and clinical staffing models.
- About you - Mission-Driven & Provider-Centric – You believe in Finni’s mission to democratize autism care and are passionate about helping providers grow successful, compliant practices.
Experience
- Qualifications - 3-5+ years of
Benefits
- Benefits - 401(k) - Health insurance - Dental insurance - Vision insurance - Flexible schedule - Paid time off - Paid Holidays
Additional details
- About Us Finni Health, a rapidly growing company (400% growth, approaching profitability, backed by General Catalyst), is seeking an experienced operator to drive operational excellence and support our scaling efforts.
- We're revolutionizing Applied Behavior Analysis clinics by helping providers grow their businesses while delivering top-tier patient care.
- About the Role You’ll be at the forefront of empowering our providers to run thriving, high-quality practices.
- You’ll serve as a trusted advisor and operator, helping providers navigate everything from clinical operations to revenue optimization.
- This is a high-impact, cross-functional role where you’ll work closely with our leadership team, drive strategic initiatives, and bring operational clarity to fast-growing ABA and mental health practices.
- If you’re energized by problem-solving, relationship-building, and helping small businesses succeed, this is the role for you. Ideal
- - Strong ability to analyze financial statements, identify key business drivers, and advise on strategies to improve profitability and growth.
- - A track record of meeting and exceeding performance targets (e.g., growth rates, retention goals, NPS).
- - Trusted Operator & Advisor – You’re the calm in the chaos and a strategic partner to providers—able to guide them through clinical, financial, and operational decisions.
- - Analytical Problem Solver – You dig deep into challenges, quantify issues, and build thoughtful, customized solutions that drive measurable outcomes.