Operations Manager

Rochester, United StatesOn-site

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Responsibilities

Lead day-to-day warehouse and distribution operations across inbound and outbound logistics
Drive operational excellence by improving efficiency, accuracy, and execution across the site
Coach, mentor, and develop supervisors and associates in a fast-paced, high-performance environment
Monitor staffing, workflows, and daily volume to ensure SLA targets are consistently achieved
Own and improve key operational KPIs, including inventory accuracy, service quality, and DOTIF performance
Identify process improvement opportunities and implement scalable operational solutions
Build strong relationships with vendors, transportation partners, and external stakeholders
Ensure compliance with all state and federal cannabis distribution regulations

experience in warehouse and/or distribution logistics.
The Operation Manager will report to the New York Director of Operations and will be responsible for maintaining a complete understanding of Nabis’s central warehouse processes and the nuances of enterprise client relationships.
experience in warehouse, logistics, fulfillment, or distribution operations •
Experience managing teams of 30+ employees in a fast-paced environment
A proactive, roll-up-your-sleeves attitude with the ability to lead by example •
Experience managing KPIs, SLAs, staffing, and operational performance metrics
Familiarity with ERP, CRM, WMS, or other operational systems

Medical/Dental/Vision offered to all full-time employees: 75% of employee premium paid by Nabis
Competitive salary starting at starting at $80,000 depending on experience, along with 401k

Our mission is to empower the world to discover cannabis by providing choice, access, and innovation.
We’re at the forefront of this movement and are building an innovative technology-first platform to scale the entirety of the cannabis industry.
Through dedication to enhancing efficiency, transparency, and customer satisfaction, Nabis is paving the way for sweeping legalization.
Our team, backed by Y Combinator and from a celebrity roster of tech luminaries and celebrities, including DoorDash co-founder Stanley Tang, NFL Hall of Famer Joe Montana, Gmail creator Paul Buchheit, and Twitch co-founder Justin Kan, is scaling the cannabis supply chain with technology, and our ultimate goal is to become the largest distributor of cannabis products in the world. The Role
Nabis is seeking a reliable and motivated Operations Manager to support our upstate New York warehouse.
This individual will be highly organized, demonstrate excellent interpersonal skills, and be motivated to take ownership of their site’s accuracy and efficiency.
This role is full-time and may at times include demanding hours.
This position requires prior supervisor or manager-level
The Manager will organize, oversee, and strategize the daily site operations while working closely with other Nabis hubs.
They will work cross-functionally to support the streamlining of all new & existing processes.