Technical Account Manager

Responsibilities

• Identify workflow or setup gaps, recommend improvements, and coach clients on best practices that drive efficiency and results.
• Track progress, capture learnings, and contribute to a culture of continuous improvement and knowledge-sharing. The

Requirements

• experience preferred, with the ability to manage timelines, milestones, and shifting priorities effectively.
• Proven ability to navigate complex client scenarios with empathy, confidence, and problem-solving finesse.
• Demonstrated aptitude for learning new technologies quickly and applying that knowledge to support customers effectively.
• Experience with basic SQL, APIs, or Microsoft Office Suite is a plus, but curiosity and adaptability matter most.

Experience

• Experience You Bring 1+ years in a client-facing technical support or service role (2+ years preferred), ideally within a SaaS environment. Project management or coordination

Benefits

• Pay transparency It is the Company's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable.
• The goal of the Company's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization.
• Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.
• The base salary range for this position in the United States is $55,700 to $66,800.
• The total compensation package for this position may also include a performance bonus, key

Additional details