Retail Sales Assistant - Liverpool,NSW (Full-time)

Sydney, AustraliaOn-site

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Requirements

experience in a busy retail or customer service environment A warm, caring approach and the ability to provide outstanding customer interactions Strong communication skills and the ability to adapt your style to meet individual needs Empathy, compassion and the ability to remain calm under pressure Active listening skills with a solutions‑focused mindset A strong work ethic, reliability and honesty The ability to work autonomously as well as collaboratively within a team Healthcare or healthcare retail
experience in a growing, innovative healthcare industry Employee

You’ll combine retail, education and care — helping customers understand their therapy, troubleshoot concerns and feel confident using their equipment. No healthcare
benefits including an Employee Assistance Program to support your mental fitness Supportive team environment within a global organisation If you’re enthusiastic, motivated and excited by the opportunity to build a career that blends customer service with healthcare, we’d love to hear from you.

Our cloud‑connected medical devices and out‑of‑hospital software platforms empower patients, healthcare professionals and caregivers across more than 120 countries to deliver care where it matters most — at home.
We’re passionate about creating a supportive and inclusive work environment and are looking for people who bring positivity, empathy and a strong customer‑first mindset to everything they do.
About the Role As a Retail Sales Assistant / Sleep Coach , you’ll play a vital role in supporting customers on their health journey.
Responsibilities Respond to customer enquiries in‑store and over the phone Investigate and help customers problem‑solve therapy and equipment issues Provide set‑up, ongoing support and education to ensure therapy compliance Fit customers for masks and recommend the most suitable options based on training Educate customers on the safe and effective use of medical equipment Drive sales of new or additional services, including phone‑based follow‑ups on trials and testing results Maintain the presentation and
experience is advantageous but not essential — we’re looking for the right attitude and a genuine willingness to learn.