other
Posted 4 hours agoD365 Administrator
at Ooon
New York City, United StatesOn-site
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Responsibilities
- Investigate system issues, find creative solutions, and learn to escalate more complex problems to our senior colleagues.
- Collaborate with other technical stakeholders (sys admins, power users and developers) to investigate the root cause of recurring problems, contributing to the design and implementation of robust, long-term solutions.
- Support the team on exciting IT projects, giving you a great opportunity to learn about project management.
Requirements
- You'll get to work with a modern, cloud-based IT landscape and help us build the future. Your Mission:
- A degree in computer science, information systems, or a related engineering field. Around 3-4 years of
- experience in an IT support or junior systems administrator role.
- You have a foundational understanding of business operations.
- Experience with retail systems, Point-of-Sale (POS) and ERP systems is a big plus (Microsoft D365FO is required, but
- experience with others is valuable too).
Additional details
- This is a fantastic opportunity to grow your IT career in a fast-paced environment where we make ideas happen and give you real responsibility from day one.
- If you have a passion for technology, enjoy solving problems, and are eager to learn how IT systems power a global business, this role is for you.
- Assist with managing ERP support tickets, ensuring that issues are tracked and resolved efficiently.
- Help with day-to-day system administration tasks, including managing user access and permissions across our tools.
- Contribute to our knowledge base by documenting system procedures and solutions.
- Participate in an on-call rotation to provide critical after-hours support and ensure system stability. Your Story:
- You collaborate effectively, with a passion for providing great service and a keen eye for detail.
- You are proactive and have an affinity for optimisation and continuous improvement.
- You are a motivated self-starter, able to work independently in a dynamic and growing company.
- You are fluent in English; Meet the Team: