customer support
Posted Sep 18, 2024Support Partner (Case Manager)
at Mable
Sydney, AustraliaOn-site
Benefits
- We exist to create lasting, positive change across the entire care and support sector - impacting more lives, elevating standards and shaping the future of care 2.
- About HomeMade HomeMade is an approved aged care provider dedicated to improving its customers' lives by empowering older people to self-manage their service providers with the assistance of our clinical and customer support teams.
Contact
- To find out more, visit https://homemadesupport.com.au/
Additional details
- HomeMade, Mable, Leap in! and Mable Direct are entities under the Attain Healthtech Group of companies.
- While our companies are diverse, three similarities bind us: 1.
- We’re driven by helping customers attain better outcomes This position is part of the HomeMade team.
- Our transformative technology platform helps thousands of people retain choice and control by allowing them to create unique support plans that meet their specific needs and optimise their funds.
- By working at HomeMade, you can play a crucial role in helping older people maintain their independence and live fulfilling lives in their own homes.
- You’ll be joining a team that is passionate and dedicated to making a meaningful difference in the lives of others.
- About the role As HomeMade continues to grow at pace, we’re looking for passionate Support Partners to join our team.
- In this role, you’ll play a key part in empowering customers to live independently, safely, and meaningfully at home.
- By building trusted relationships, completing comprehensive assessments, tailoring support plans, and guiding families on options for self-management, you’ll ensure customers receive the right support at the right time.
- Working in a virtual-first environment, you’ll bring strong rapport-building skills, aged care knowledge, and a consultative approach, while enjoying the flexibility to balance working from home with time in the office.