other
Posted YesterdayFraud Risk Manager
at Made Card
New York City, United StatesRemote
Requirements
- Each swipe powers a personalized home management platform where users can manage home systems & appliances, stay ahead on upkeep, and get help - from AI-driven guidance to in-person services - exactly when they need it most.
- experience from Ramp, Bain Capital, JP Morgan Chase, American Express, and Morgan Stanley.
- experience in fraud prevention in financial services required.
- Experience in the credit card domain a big plus. - Strong technical acumen: pull data, analyze, create KPIs, create reporting tools (Python, SQL knowledge a plus) - Exceptional strategic thinking and problem-solving skills.
- Experience in fintech, credit cards, real estate, or home services. - Familiarity with compliance-heavy or regulated marketing environments. - Passion for credit cards, rewards, or homeownership-related products.
Experience
- benefits of new tools and strategies. IDEAL BACKGROUND - 2+ years of
Benefits
- It starts with Made Card - a credit card designed specifically for homeowners, with unmatched rewards on mortgage payments, home improvements, utilities, and essential purchases.
- By bringing together financial tools, data, and trusted professionals, we give people more control, more savings, and more time to enjoy the place they call home.
- benefits to homeowners. Backed by top investors like Village Global, Jump Capital, Recharge Capital, and Soma Capital, our leadership team brings deep fintech, mortgage, and credit card
- This role offers an exciting opportunity to lead and innovate in the field of credit card fraud prevention, ensuring the security and integrity of our services while delivering exceptional value to our customers.
- WHAT YOU’LL DO Fraud Risk Management at Made Card spans three overlapping areas: - Origination: Building and maintaining a strong KYC program that ensures we bring only legitimate customers into our program.
- BENEFITS - Base Compensation Band: $100,000–$110,000 (determined by experience, qualifications, and location) - Compensation: Competitive salary with a meaningful stake in the company via equity - Health & Well-being: We’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision
- benefits - Grow Together: Company-wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback - Mortgage Benefit: Receive up to $25,000 toward closing costs of a new mortgage via our mortgage partners - Play Together: Quarterly budgets for team and company outings.
- Made Card is an equal opportunity employer that is committed to diversity and inclusion in the workplace.
Contact
- Use it for team swag, cooking classes, or team dinners! - Generous Time Off: Flexible paid time off, sick days, and 11 company holidays Throughout the interview process, please remember that emails will only be from madecard.com http://madecard.com emails.
- Please reach out to talent@madecard.com if you have any requests to verify the authenticity of an outreach.
Additional details
- ABOUT THE COMPANY Made’s mission is to help homeowners save time, money, and stress.
- We’re partnered with leading national players in the residential homeownership space - from mortgage lenders to home services providers - embedding Made into the key moments of the homeowner journey.
- These partnerships let us reach millions of households across the country and deliver meaningful
- We’re building the financial and engagement platform for the next generation of homeowners - one that puts the homeowner at the center, and redefines what it means to feel at home.
- ABOUT THE ROLE The Fraud Risk Manager is a key member of the Risk Management team focusing on the development and implementation of robust fraud prevention for the Made credit card.
- In this role, you will collaborate closely with Product, Engineering, and Operations teams to deliver risk-based, customer-centric fraud strategies.
- This includes KYC and Sanctions screening. - Account management: Building and maintaining a set of controls to protect our customers’ accounts from account takeovers and payment controls to minimize the risk of returns (in close collaboration with Credit Risk). - Authorizations: Maintaining a strong fraud authorizations playbook to minimize point of sale fraud losses.
- In each of these areas, the work will involve the following: - Constantly evaluating our capabilities against emerging threats (e.g.
- deepfake videos) and upgrading our tech stack as needed (including using new vendors).
- - Reviewing and adjudicating escalations (e.g., deciding on KYC reviews, managing the authorizations case load).