healthcare
Posted 2 weeks agoMedical Contact Center Assistant I
at Fortrea
Manila, PhilippinesHybrid
Responsibilities
- Perform and support different activities as assigned – tracking various types of information and metrics, ongoing QC of defined process steps, training, reconciliation of data from multiple sources.
- To respond to medical information queries/product quality complaints/general queries that may be received over the telephone call, email, fax etc.
Requirements
- Qualifications (Minimum Required): Must be a licensed healthcare professional e.g. Nurse, Pharmacist, Medtech, Radtech, Physical Therapist 6 months or more of VOICE (inbound or outbound) call center experience
- Experience supporting a healthcare account Amenable to work night shift and hybrid setup reporting twice a week in Greenhills, San Juan Learn more about our EEO & Accommodations request here .