management
Posted 3 days agoHead of Sales Development, AMER
at Stripe
Chicago, United StatesHybrid
Responsibilities
- Lead the AMER Sales Development org through a team of sales development managers, who in turn manage the SDRs driving roughly 60% of Stripe's overall sales pipeline
- Own outbound strategy for AMER, including target markets, account and contact prioritization, and multi-touch outreach across email, LinkedIn, video, and phone, and translate that strategy into direction for your managers
- Develop and coach sales development managers directly, building their people management and pipeline strategy skills, and build bench strength and succession plans across the AMER SDR org
- Manage the org against opportunity count and cumulative revenue generation, reviewing manager-level performance and reallocating coverage or adjusting strategy where the data points to it
- Represent Sales Development in AMER sales leadership planning, bringing an operator's view of pipeline health, capacity, and org productivity Who you are
Requirements
- The team covers every market segment, from startups to enterprise, and partners closely with Sales, Marketing, and Sales Development Systems to keep pipeline generation aligned with go-to-market priorities. What you’ll do
- The role is an operator-builder and change leader: redesigning AMER Sales Development for an AI-first future while raising the bar for human discovery, qualification, user engagement, pipeline progression, and seller handoffs.
- Partner with AMER sales leadership, Marketing, and Sales Development Systems to align pipeline targets, lead routing, and tooling (including agentic outreach and account intelligence systems) with go-to-market priorities
- experience in Sales, Sales Development, Revenue Operations, Enablement, lead qualification, or a related function.
- experience across inbound and outbound sales-development motions, including qualification, routing, handoff, conversion, pipeline quality, and commercial performance management.
- You are AI-first in your approach to operating-model design: you can apply automation and agents pragmatically while protecting user experience, quality, and sound human judgment.
- You have a record of improving qualified pipeline, SQOs, conversion, progression, and revenue impact—not activity volume alone.
- You have strong cross-functional influence and know how to work with Sales, Marketing, Growth, Operations, and systems teams to create shared plans and accountability.
- AI-first operating leadership: ability to redesign roles, workflows, and capacity around agents and automation while protecting user experience, quality, and sound human judgment.
- Operating rigor: strong data fluency, consistent management systems, weekly performance reviews, and the ability to separate scalable standards from appropriate experimentation.
- Talent builder: demonstrated ability to develop managers, SDR and internal candidates into future commercial leaders.
- Stakeholder management: ability to navigate complex cross-functional relationships, build consensus with Sales and Marketing leadership, and maintain alignment across competing priorities. Preferred [REQUIREMENTS] qualifications •
- Experience leading AI-assisted sourcing or SDR-in-the-loop workflows. •
- Experience with MEDDIC-style qualification, pipeline defibrillation, aging-pipeline recovery, or later-funnel commercial support. •
- Experience developing internal AE talent into people leaders or Sales Development managers.
- Deep familiarity with AMER segment design, field-sales coverage, vendor operations, or commercial-systems partnerships. Why this role matters
- AI-assisted sourcing can free capacity for stronger user conversations, better qualification, and deeper progression support—but only if the operating model, manager expectations, and partner relationships evolve with it.
Experience
- You have 10+ years of relevant commercial leadership
Additional details
- Stripe is a financial infrastructure platform for businesses.
- Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.
- Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead.
- That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team
- Sales Development is a customer-facing team that connects prospective customers with Stripe.
- The AMER Sales Development org generates roughly 60% of Stripe's overall sales pipeline through a hybrid inbound and outbound motion, using a multi-touch, multi-method strategy that includes personalized email, LinkedIn outreach, video prospecting, and phone calls.
- The leader will partner with AMER Sales, Marketing, Operations, and Sales Development Systems to turn automation capacity into higher-value commercial work and a healthier pipeline.
- This leader directly manages managers and owns qualified pipeline, SQOs, ONR contribution, and talent progression into the wider Sales organization. Responsibilities
- Set segmentation and coverage strategy across startups, digital natives, commercial, and enterprise accounts, and direct how managers structure their teams to pursue the right leads and accounts for quality and volume
- You have led leaders at scale and can demonstrate how you have developed managers, built a leadership bench, and delivered ambitious outcomes through a multi-layer organisation. You have deep