management
Posted Mar 3Head of Retail Stores & Operations
Cottonwood Heights, United StatesOn-site
Requirements
- Travel: Frequent store visits required, must be based in Utah (Salt Lake City area) Schedule: Flexible, including nights, weekends, and holidays Physical: Ability to lift a minimum of 50 lbs.
Additional details
- At Backcountry, our mission is to connect people to their passions.
- Our four online stores—Backcountry, Competitive Cyclist, MotoSport and, SteepandCheap—aim to supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down life’s greatest moments.
- We do this by providing the biggest and best assortment of premium outdoor products, superior shopping experience, personalized Gearhead expertise, lightning-fast and accurate fulfillment, and inspirational, informative, and community-centered content.
- As our Head of Retail Stores & Operations, you will own the full retail organization at Backcountry — leading store performance, culture, talent, and P&L across every location in the portfolio.
- This role exists to bridge the gap between field execution and corporate strategy, ensuring store teams have what they need to deliver exceptional customer experiences while hitting ambitious financial targets.
- You will serve as the senior voice of the field, influencing decisions across Merchandising, Marketing, Finance, and HR to keep the retail organization moving in one direction.
- Success at six months looks like a clear-eyed view of where each store stands, a set of defined priorities for the next 12 months, and a leadership team that is aligned, accountable, and energized.
- At 12 months, you will have driven measurable sales growth and margin improvement, elevated the talent and training infrastructure, and established yourself as a trusted cross-functional partner at HQ.
- You will own a lot, move fast, and make decisions with full end-to-end responsibility.