other
Posted 3 weeks agoProgram Manager, Product
at Justworks
New York, United StatesHybrid
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Responsibilities
- Lead the execution of cross-functional programs and initiatives, partnering closely with Product, Design, Engineering, Data, and other stakeholders, including Operations, Compliance, Customer Success, Product Marketing, and Sales
- Support program planning and definition by determining program goals, scope, workstreams, and success metrics in partnership with functional leaders
- Coordinate work across multiple teams, tracking dependencies, risks, and progress to keep initiatives moving forward
- Facilitate program operating rhythms such as working sessions, check-ins, milestone reviews, and retrospectives
- Develop, maintain, and own core program artifacts, including project plans, status updates, documentation, calendars, and risk logs
- Identify, document, and escalate risks, blockers, and trade-offs in a timely manner, proposing options and recommendations when possible
- Support incident and escalation management by organizing response workflows, maintaining visibility into status and risks, and ensuring timely communication and follow-up across stakeholders
- Collect, track, and analyze data to inform decisions, measure progress, and surface insights
- Support change management and rollout efforts, including coordination of enablement, documentation, and internal communications as needed
- Perform other related duties as assigned How You Will Do Your Work
Requirements
- At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community.
- Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual, and nonverbal communication skills, as well as listening skills to gain understanding.
- Ethical practice- the ability to integrate core values, integrity, and accountability throughout all organizational and business practices.
- experience in a cross-functional environment (working across teams like Product, Design, Engineering, Strategy, and GTM)
- Strong business acumen, including an understanding of tech/SaaS companies
- Ability to learn about Justworks’ product, organizational structure, and other domains quickly