other
Added Jun 3Account Associate
at Booker
JapanOn-site
Responsibilities
- Maintain up-to-date partner information in systems and ensure accurate listings and class schedules.
- Collaborate with Account Managers to prepare reports, surface key partner needs, and support outreach campaigns.
- Monitor partner performance and flag any concerns or opportunities to the broader team.
- Serve as the first line of support for ClassPass partners, resolving operational questions and issues via email and support channels.
Requirements
- experience in customer support, account coordination, or operational roles.
- Detail-oriented, with the ability to manage multiple tasks at once.
- Business-level proficiency in English (both verbal and written) Excellent verbal and written Japanese language skills Alignment with Playlist core values and an eagerness to learn in a fast-paced environment PRINCIPAL DUTIES AND
Additional details
- At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play.
- We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond.
- With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions.
- Join us in reshaping technology's role to foster meaningful, real-world connections.
- ClassPass offers thousands of fitness and wellness experiences worldwide, helping people lead active, balanced lifestyles.
- Our platform makes discovering and enjoying activities simple, personalized, and joyful—whether it's fitness classes, self-care sessions, a healthy lunch, or a new adventure.
- Join us in shaping healthier, more vibrant communities around the globe.JOB FAMILY SUMMARY: The ClassPass International team is responsible for growing and strengthening our partner ecosystem across global markets.
- This includes acquiring high-quality new fitness, wellness, and experiential partners, as well as nurturing and expanding relationships with existing partners.
- Through a combination of market expertise, strong local relationships, and strategic sales and account management, the team ensures we deliver exceptional value to our members and long-term success for our partners.
- JOB SUMMARY: The Account Associate supports the success and retention of ClassPass fitness and wellness partners across their region.