engineering
Posted Apr 29Software Engineer, Applications
at CentralReach
United StatesHybrid
Responsibilities
- The Software Engineer, Applications works in a rapid development manner from design to evaluation to production.
- Lead by doing design and implement core application components, critical services, and integration layers
- Establish quality thresholds and release criteria (accuracy, latency, reliability, cost, and user trust)
- Design safeguards and “safe failure modes”: fallback behaviors, confidence thresholds, user controls, content filtering, and transparency patterns
- Build product capabilities end-to-end (service + workflow integration + instrumentation), including expertise in LLM-enabled workflows, RAG, Next.js, summarization, classification, and automation patterns
- Build and maintain shared libraries/components for application development (prompt/tooling patterns, service templates, evaluation utilities, safety layers)
- Own technical readiness for production: reliability, observability, performance tuning, and incident response preparedness
- Collaborate with platform Engineering and DevOps to ensure CI/CD and environment consistency, scaling strategies, cost controls for inference and secrets management and secure data handling
- Collaborate with core engineering teams to integrate AI capabilities into CentralReach’s main platforms
- Strong system design skills: APIs, data flows, integration patterns, performance and reliability tradeoffs •
Requirements
- CentralReach’s AI team operates as a cross-functional group that rapidly builds, validates, and scales product capabilities including bringing new products to market.
- Serve as a lead for AI application development within the Product Organization, setting standards for code quality, architecture, and delivery
- experience delivering AI/ML-powered product features (LLMs and/or traditional ML), including evaluation and monitoring •
- Experience with retrieval systems and search relevance (RAG, embeddings, indexing, ranking, evaluation)
- Experience with observability and operational excellence (logging, metrics, tracing, alerting, incident response)
- Ability to communicate technical concepts clearly to product, design, and executive stakeholders •
- Experience in a healthcare SaaS environment