Mid Market Customer Activation Manager | Bill Pay Specialist

New York, United StatesRemote

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Requirements

experience in customer success, account management, implementations, technical consulting, or product operations in a B2B organization - Bill Pay / AP and/or Accounting implementation experience -
Experience with Accounting Systems (e.g., NetSuite, QuickBooks, Xero, Sage, ERP/AP modules) -
Experience collaborating with Product and Engineering partners to share feedback, troubleshoot issues, and design workarounds - Strong desire to become a product expert; understanding not just how Ramp works, but why it was built the way it was, and communicating that effectively - Curiosity and a hunger to learn, problem-solve, and troubleshoot complex issues - Proven track record of exceeding quota or outperforming key metrics - Ability to anticipate customer needs and position product solutions
Unlimited AI token usage

We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
ABOUT THE ROLE Mid-Market Bill Pay & Procurement Specialist Customer Activation Managers own the activation and expansion of existing Mid-Market customers using Ramp's Bill Pay and Procurement products.
You'll partner with Mid-Market customers (typically companies with 100 to 999 employees and $50M to $100M in annual revenue) to drive adoption of Ramp's AP Automation and Procurement tools across their organization.
Health and wellness stipend
Weekly coffee stipend UNITED STATES
100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
401(k), including employer match on contributions made while employed by Ramp
Fertility HRA (up to $10,000 per year)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay Pet insurance
In-office perks: lunch, snacks, drinks, and more
Group medical, dental, and vision coverage through Sun Life
Life, AD&D, and disability coverage
Fertility drug coverage (up to $4,000 lifetime)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM