other
Posted 5 days agoManager II, Implementation Services Project Manager - Denver
at Datadoghq
Denver, United StatesHybrid
Responsibilities
- Manage, develop, and mentor a team of Senior Project Managers, fostering a high-performance culture focused on delivery excellence and professional growth
- Own overall delivery quality across your team's portfolio, tracking project health, proactively resolving blockers, and stepping in as an escalation point when needed
- Build and maintain strong relationships with sellers and pre-sales teams across North America to grow the pipeline of Implementation Services engagements
- Drive initiatives to improve delivery frameworks, tooling, and playbooks so the team can scale without sacrificing quality Who You Are:
Requirements
- You'll set the standard for delivery quality, build strong partnerships with our internal go-to-market teams, and help shape how the practice scales.
- experience running complex, enterprise-level projects for SaaS implementations
- Rigorous about the fundamentals: scope management, risk identification, stakeholder alignment, and proactive communication are second nature to you
- Experience with planning and scoping deals in a pre-sales capacity
- Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale.
- It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers.
- Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence.
- Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center.
Experience
- 5-7 years of people management experience, with a track record of developing high-performing project managers or delivery professionals Deep
Benefits
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Datadog offers a competitive salary and equity package, and may include variable compensation.
- Actual compensation is based on factors such as the candidate's skills, qualifications, and experience.
- benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.
- The reasonably estimated yearly salary for this role at Datadog is: $169,000 — $225,000 USD
Additional details
- Datadog's Implementation Services team helps customers deploy and realize value from the Datadog platform quickly.
- Our Project Managers are the engine behind that by running complex, multi-stakeholder engagements end-to-end and keeping projects on time and on scope.
- This is a true player/coach role: you'll manage and develop a team of three individuals, and run at least one customer engagement independently.
- At Datadog, we place value in our office culture — the relationships and collaboration it builds and the creativity it brings to the table.
- We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do:
- Partner with Sales, Customer Success, and Technical Account Management to ensure seamless handoffs, aligned expectations, and a world-class customer experience
- Connect directly with customers to champion our services, surface opportunities, and understand the impact of our program on their business
- Outstanding skills presenting to technical and executive audiences •
- Able to travel via auto, train, or air up to 30% of the time across North America
- Datadog values people from all walks of life. We understand not everyone will meet all the above