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Posted Apr 30Solutions Specialist - AI Patient Intake
San Francisco, United StatesOn-site
52K
Responsibilities
- - Collaborate with Customer Success to support adoption and identify upsell opportunities within the patient intake product line WHAT WE’RE LOOKING FOR: - 4+ years of
Requirements
- That’s why we’re building a new foundation for how patients and providers connect, driven by AI, built to embrace the complexities of healthcare, and tailored to each provider’s unique needs.
- experience platform powered by specialty-specific agentic AI.
- Assort’s omnichannel AI agents seamlessly integrate with EHR/PMS and complicated provider preferences to eliminate lengthy hold times and inefficiencies that stand in the way of patients getting the care they need.
- ABOUT THE ROLE: As a Solutions Specialist for AI Patient Intake at Assort Health, you will sit at the intersection of product, sales, and AI operations — serving as the dedicated expert for our Patient Intake product line.
- You will work directly with health systems, specialty practices, and our internal teams to ensure Assort's AI voice agents deliver measurable results across patient intake workflows.
- WHAT YOU’LL DO: Specialized Sales & Deal Support - Serve as the go-to product expert for Assort's AI Patient Intake solution, engaging in active deals once patient intake is in scope - Engage in sales conversations to deliver targeted demos, answer deep product questions, and drive conviction - Lead product demos and discovery calls tailored to front-office operators, scheduling teams, IT leaders, and clinical administrators - Support RFPs and technical evaluations with patient intake-specific product
- experience in a Product Management, Solutions/Sales Engineer, or Sales role deeply focused on patient intake and scheduling or equivalent professional
- experience operating in healthcare - Strong understanding of healthcare front-office workflows, particularly patient scheduling, intake coordination, and call center environments - Excellent communicator — able to translate complex AI/technical concepts for non-technical healthcare stakeholders -
- Experience with EHR platforms (Epic, Athena, Nextgen, or similar) and comfort navigating integrations and system workflows - Highly organized with the ability to manage multiple active deals and customer relationships simultaneously