Salesforce Administrator, Veterinary Software Group

Responsibilities

• Analyze, understand, and translate business needs into technical configurations that administrators and developers can use as guidelines for configuration and/or programming work.
• Maintain system and application backup/recovery and patching.
• Manage access and security of the systems and applications.
• Monitor and proactively support system/application capacity planning and stability. Assess technical

Requirements

• Our IT team is looking for an experienced Salesforce Administrator focused to help develop their enterprise CRM capabilities.
• You should enjoy working with a talented team of individuals, with diverse skills and experiences, who strive to excel in delivering software solutions that help enable the organization’s strategic objectives.
• experience within IDEXX’s enterprise Salesforce instance.
• You would be joining a delivery team of six individuals with a focus of leveraging Salesforce capabilities to innovate while retiring legacy systems.
• In This Role: You will perform Salesforce administrator functions including maintenance/updates, system backups, security, roles, profiles, sharing rules, workflows, custom reports, dashboards and groups.
• Configure Salesforce to satisfy business requirements .
• experience in performing Salesforce administrator functions and working with Salesforce build tools (e.g. Salesforce DX, Github, Github Actions etc.). Salesforce configuration experience.
• Experience with Sales Cloud CPQ and Subscription Management is a plus. Service Cloud and
• Experience Cloud is a plus Bachelor's degree or equivalent combination of education and experience required.
• Strong communication skills, both verbal and written, including the ability to translate technical subject matter to non-technical audiences Excellent problem-solving skills as well as exceptional customer service as well as business relationship-building skills required.
• Ability to work independently and within teams.

Experience