engineering
Posted 6 days agoSenior Software Engineer, Onsite Customer Growth
at attentive
New York, United StatesHybrid
Responsibilities
- Design, build, and evolve scalable backend services, APIs, and user-facing product capabilities that power Attentive’s onsite growth products
- Lead technical design for new features and platform improvements, making thoughtful tradeoffs around reliability, performance, maintainability, and speed of execution
- Anticipate future product and platform needs, and proactively design solutions that support team growth, product expansion, and increasing scale
- Improve system observability, resiliency, and performance to ensure our onsite experiences remain fast, reliable, and effective at scale
- A track record of writing clean, maintainable, well-tested code and holding a high bar for production quality
Requirements
- Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect.
- By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights. Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries.
- We focus on increasing list growth through investments in creative capabilities, experimentation, and AI-driven optimization.
- This role can be oriented toward backend or full-stack engineering, depending on your strengths, but in either case you’ll be expected to own meaningful technical decisions, build scalable systems, and collaborate closely with product, design, data, and AI partners to deliver high-impact customer outcomes.
- Partner closely with product, design, AI, and data teams to develop intelligent, data-driven capabilities that improve performance and user
- experience for customers and end users
- experience building backend systems, product platforms, or customer-facing applications at scale
- Strong proficiency in at least one modern programming language such as Java, or TypeScript •
- Experience designing and operating distributed systems, APIs, and microservices, with a solid understanding of reliability, scalability, and performance
- For full-stack candidates: strong backend fundamentals plus
- experience building high-quality frontend applications and collaborating closely on end-user experience •
- Experience with cloud infrastructure and modern developer tooling, such as AWS, Docker, Kubernetes, relational databases, caching systems, queues, or streaming platforms
- Our backend is Java / Kotlin / Spring Boot microservices, built with Gradle, coupled with things like DynamoDB, Aurora, AirFlow, Postgres, and Redis, hosted via AWS
- Our infrastructure runs primarily in Kubernetes hosted in AWS’s EKS, using tooling like Istio, Datadog, Terraform, CloudFlare, and Helm
- Our frontend is built with React and TypeScript, and uses best practices like GraphQL, Storybook, Radix UI, Vite, esbuild, and Playwright
- Our automation is driven by custom and open source machine learning models, industry-leading LLMs, lots of data and tech like Python, Metaflow, HuggingFace, PyTorch, TensorFlow, and Pandas
Experience
- 5+ years of professional software engineering experience, ideally with strong
Benefits
- You'll get competitive perks and
- benefits , from health & wellness to equity, to help you bring your best self to work.
- The US base salary range for this full-time position is $170,000 - $230,000 annually + equity + benefits
- Our salary ranges are determined by role, level and location #LI-AB2
Additional details
- We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships.
- Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers. With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture.
- We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups , Forbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces , and the Human Rights Campaign Foundation's Corporate Equality Index ! About the Role
- The Onsite Customer Growth team develops features that help Attentive’s customers grow through personalized experiences built directly on their websites.
- Our team builds the systems and product experiences that power onsite engagement for millions of users and help brands convert more visitors into subscribers and customers.
- This hybrid role is based in our New York office, with in-office collaboration Tuesday through Thursday each week.
- Serve as a technical leader on the team by driving design discussions, raising the engineering bar in code reviews, and mentoring other engineers
- Contribute to a strong engineering culture through high-quality implementation, pragmatic architecture, and a focus on measurable customer impact Your Expertise
- experience building service-oriented systems and data-intensive applications
- Ability to translate business goals and product ideas into clear technical plans and execute effectively across functions