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Posted 6 hours agoLead - Digital Site Merchandising
at Ooon
London, United KingdomOn-site
Requirements
- experience across all devices, to deliver a best-in-class user experience.
- experience is paramount. This requires a profound understanding of the customer journey, identifying key touchpoints and areas for enhancement.
- Technical & Analytical Excellence: A strong technical foundation is critical, encompassing a deep understanding of the various tools and systems within the Digital ecosystem.
- Cross-Functional Collaboration: Effective collaboration is fundamental to success.
- A strong understanding of CMS functionalities and the ability to leverage them effectively is essential.
- This involves leveraging data from various sources to gain a comprehensive understanding of customer behavior across all devices.
- experience in leading digital site merchandising and optimisation within a global organisation, with a strong understanding of data driven merchandising and KPI ownership.
- experience in web analytics, with a strong preference for hands-on
- experience utilising platforms such as Adobe Analytics, Google Analytics (GA), Amplitude, or Content Square for in-depth user behavior analysis and reporting.
- You possess a highly proactive and adaptable work style, demonstrating the capacity to independently manage tasks, identify opportunities, and navigate ambiguity without constant supervision, while also remaining flexible to evolving priorities.
- You have a proven ability to perform effectively and maintain composure under pressure, successfully managing multiple
- You have exceptional verbal and written communication skills, coupled with strong interpersonal abilities to effectively collaborate with diverse stakeholders across different teams and levels, building rapport and managing expectations.
- experience in identifying, diagnosing, and resolving complex issues, including those with a technical component, demonstrating strong problem-solving skills and a resourceful approach to finding effective solutions.
Experience
- You have 5+ years of
Benefits
- Customer-Centric Site Optimisation: Developing and executing a mid-to-long-term vision for the onsite customer
Additional details
- We are seeking a Lead - Digital Site Merchandising to strategically shape the next phase of our rapidly growing Direct To Consumer (DTC) business.
- This role involves leading the optimisation and innovation of our onsite
- You will leverage smart digital merchandising strategies, compelling content, and strong leadership skills to enhance the website performance and the entire user journey.
- Effective communication with diverse local and global stakeholders and the strategic application of the digital tools is essential to ensure comprehensive content and merchandising plans.
- This role offers the opportunity to translate insights into impactful growth initiatives. Your mission
- Leadership & Strategy Execution: The role demands a leader who not only sets the strategic direction for Digital site merchandising within designated markets but also embodies the principles they advocate.
- This involves a proactive approach to understanding and implementing the overarching global strategy, ensuring that all local initiatives are in complete harmony.
- This role necessitates building strong working relationships with various teams, including Technology, Marketing, Commercial, and global counterparts.
- Seamless alignment of Digital site merchandising efforts with broader marketing campaigns, commercial strategies, and global initiatives is crucial.
- System Enhancements & Innovation: Driving continuous improvement of the technical platforms is a key responsibility.