other
Posted 5 hours agoSleep Coach (Customer Service) - Full time - Wellington, NZ
at ResMed
Wellington, New ZealandOn-site
Requirements
- experience (2+ years preferred) A sales‑focused mindset with a passion for achieving targets Strong communication skills—friendly, confident, and empathetic High attention to detail across service, merchandising, and administration Comfortable using technology and POS systems (Salesforce or Shopify
Benefits
- experience is a bonus) Healthcare, pharmacy, or wellness
Additional details
- Sleep Coach – Retail Customer Service | Full Time Monday - Friday Full time (40hrs) Potential to work occasional Saturdays in the future Wellington, NZ Make a genuine difference — every day Are you passionate about helping people and delivering exceptional customer experiences? We support people to “awaken their best” by improving their sleep and overall wellbeing.
- This is more than a typical retail or customer service role — you’ll play a meaningful part in improving health outcomes and quality of life.
- About EdenSleep EdenSleep is the New Zealand branch of Resmed , a global leader in connected healthcare solutions.
- At Resmed, we provide innovative medical devices and cloud-based technologies to help diagnose, treat and manage sleep conditions such as sleep apnoea and other chronic diseases.
- Our purpose is clear: to improve lives through better sleep and breathing health .
- Ready to turn your retail skills into something truly meaningful? Join Resmed and make a real difference—helping people sleep better, live better, and feel their best every day—while building a rewarding career in the growing health and wellness industry.
- About the Role As a Sleep Coach , you will be the face of Resmed in our retail clinic. Your mission is to deliver an outstanding customer
- experience while driving sales and supporting customers on their individual sleep health journeys.
- Working as part of a close‑knit team, you will provide exceptional service, maintain high retail standards, and contribute to revenue growth and ResMed’s strong market reputation.
- Your Day‑to‑Day Create exceptional customer experiences by greeting customers, understanding their needs, and providing personalised sleep solutions Recommend products and services that improve sleep quality and help achieve sales targets Maintain high store and clinic standards, including visual merchandising, cleanliness, and stock management Develop strong product knowledge by completing training and staying up to date with Resmed’s innovative sleep solutions Build lasting customer relationships through