jobloom

JobLoom finds jobs directly from company career sites before many job boards, then routes you into detailed role pages like this one.

other

Posted Jun 9

Patient Care Coordinator

at Upstream Rehabilitation

Chattanooga, United StatesRemote

Responsibilities

  • Build Your Career with Us!
  • Support patients by managing referrals and scheduling evaluations and follow‑up visits accurately and on time.

Requirements

  • experience through outbound calls, appointment reminders, voicemail management, and barrier resolution
  • High school diploma or equivalent. 1+ year of
  • Strong phone-based communication skills with the ability to engage patients professionally and empathetically.
  • Proficient in basic computer systems and multitasking across multiple queues and platforms.
  • Demonstrated ability to manage time effectively, meet service-level standards, and work independently in a remote environment.
  • Adaptable problem-solver able to follow defined procedures, interpret basic reports, and adjust to varying clinic workflows and territory needs. Nice to Haves:
  • Associates degree in healthcare administration or a closely related field. 2+ years
  • experience in an outpatient clinic. •
  • Experience working in a remote or centralized support model.
  • Prior authorization or benefits verification experience. EMR experience.

Benefits

  • Join the Upstream Rehabilitation team where your work makes a real impact! As a Patient Care Coordinator – Remote (PCC – R) - Temporary (3 Month Assignment), you will be responsible to provide centralized, remote support to clinics to ensure timely referral processing, scheduling, insurance verification and patient communication.
  • Your work will directly support Upstream’s mission, vision and values. What You’ll Do:
  • Assist with insurance and authorization workflows, including
  • experience in a healthcare front office, patient access, scheduling, call center or insurance verification role.
  • Competitive compensation, comprehensive benefits, and ongoing professional development.
  • Salary Range: $16.00-$18.00/hour
  • Estimated pay ranges listed above are based on several factors including but not limited to your pay class, experience, background and geographic location of the clinic

Contact

  • Follow @Lifeatupstream on Instagram , and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

Additional details

  • Upstream Rehabilitation is looking for a Patient Care Coordinator - Remote (Temporary - 3 Month Assignment) to join our team!
  • Title: Patient Care Coordinator - Remote - Temporary (3 Month Assignment)
  • Upstream Rehabilitation is the country’s largest dedicated provider of outpatient physical and occupational therapy services.
  • Our mission is to inspire and empower the lives we touch, to serve our communities, and to lead with purpose-driven passion.
  • We are committed to delivering remarkable experiences and fostering an inclusive workplace where differences are valued and celebrated.
  • With 1,200+ locations nationwide, 26 brand partners, and 8,000+ employees, Upstream operates at scale while leveraging data, technology, and innovation to drive smarter decisions and operational excellence across the organization. The Role:
  • You will provide operational coverage to assist clinics with front-end processes as part of the patient experience.
  • As a PCC-R - Temporary, you will serve as an extension of the front office – maintaining service standards, protecting new patient access and minimizing disruptions to patient care.
  • benefits verification and clear communication of coverage details
  • Complete essential administrative tasks in the EMR, ensuring documentation is accurate, timely, and compliant

Find more real-time jobs on JobLoom.