other
Posted YesterdayClient Success Manager
at LocumsMart
Salt Lake City, United StatesRemote
Requirements
- experience with the ability to lead, mentor, motivate, and assist others on your team Proficiency with desktop applications, including Excel Demonstrated customer relation skills and able to deal with potentially stressful situations in a courteous and friendly manner Ability to support a customer-focused work environment with flexibility, adaptability, and professionalism Ability to prioritize and manage your time and requests effectively and efficiently Ability to learn a web-based software and
- Experience Bachelor’s degree or equivalent 2-4 years of Account Management, Client Success, Customer Service or related experience Preferred
- Experience in the healthcare industry and/or credentialing space
- Experience with SaaS/Tech start-ups
Benefits
- Our team is passionate about improving the healthcare industry.
- But we don’t just have a vision – we’ve actually created the technology to make it happen.
- Experience with the Atlassian Suite (Jira Service Desk/Confluence) We believe in fair compensation for all of our people, which is why our pay structure takes into account the cost of labor across U.S. geographic markets.
- For this position, we offer a pay range of $49,920 -- $91,100 annually, with pay varying depending on work location and job-related factors such as knowledge, position level and experience.
- During the hiring process, your recruiter can provide more information about the specific salary range for the job location.
- CHG Healthcare offers starting salaries for sales positions in the form of total target compensation (TTC = base + commission + bonus), which includes base pay, commission, and bonuses.
- Sales positions receive short-term incentives through commission plans and bonuses.
- On the other hand, non-sales positions have starting salaries that consist of a base salary and short-term incentives through various bonus plans, which are paid out monthly, quarterly, or annually. #LI-GR1 In return we offer:
- 401(k) retirement plan with company match
- benefits such as medical and dental coverage, and some unique
- Recognition programs with rewards including trips, cash, and paid time off Family-friendly
- benefits including paid parental leave, fertility coverage, adoption assistance, and marriage counseling
- Volunteer time off and employee-driven matching grants
- Tuition reimbursement programs Click here to learn more about our company and culture.
- CHG Healthcare values a diverse and inclusive workforce.
Additional details
- Modio has streamlined the convoluted and messy process that is healthcare credentialing and saved countless years of manual and error-prone work in the process.
- As part of CHG Healthcare we are working to drastically improve the speed (and quality) of credentialing to ensure that our doctors can spend more time treating (millions) of patients each year and less time dealing with credentialing headaches.
- Modio is looking to add a new member to our Client
- This position, on our Client Success team is an entry level, mission-critical role on the frontlines with our clients coaching them to leverage our OneView platform to gain efficiencies in credentialing workflows and data management.
- The Modio Health team is a blend of healthcare veterans and technology experts.
- We have an insider view of the healthcare industry like few other companies do.
- Responsibilities Have ownership over a large client portfolio (125+ clients) post-onboarding and implementation Includes scheduling and hosting calls, sending out post-call notes to necessary teams, doing follow-up analysis, and circling back with clients Monitor overall client health and product utilization to support proactive engagement and retention efforts Serve as experts in contracts and renewals Initial point of contact for addendums/upsells Manage relationships and ensure client satisfaction by
- Qualifications Excellent communication (both oral and written) and interpersonal skills Strong people leadership
- Flexible work schedules - including work-from-home options available
- Tailored training resources including free LinkedIn learning courses