Staff Product Manager

London, United KingdomHybrid

Responsibilities

Manage the roadmap; defining what should be built, when and why - and communicate it to generate alignment and excitement.
Collaborate with engineers and designers to imagine, build, and ship solutions, from bold future visions to small, focused iterations.
Evaluate impact through quantitative and qualitative measures, both in beta and after full release.
Own and maintain the quality of your product area, ensuring every release delivers world-class software.
Collaborate with peers across the business to ensure we deliver products with clear GTM strategy and execution, getting hands on wherever necessary to ensure we deliver.
Build World-Class Product - able to deeply collaborate with engineering and designers to quickly ship effective solutions. But, also able to independently accelerate the process leveraging AI.

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce.
Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration.
We’re looking for a Staff Product Manager to join our team and help shape the future of business messaging and AI-powered customer engagement.
Leverage AI to increase your own efficiency, accelerate product development, and multiply your team’s impact.
AI Tech - Able to understand AI systems and LLMs, assess feasibility and trade-offs, and make informed product decisions in close collaboration with engineering.
MacBooks are our standard, but we also offer Windows for certain roles when needed. Policies