product
Posted 4 days agoStaff Product Manager
at Intercom
London, United KingdomHybrid
Responsibilities
- Manage the roadmap; defining what should be built, when and why - and communicate it to generate alignment and excitement.
- Collaborate with engineers and designers to imagine, build, and ship solutions, from bold future visions to small, focused iterations.
- Evaluate impact through quantitative and qualitative measures, both in beta and after full release.
- Own and maintain the quality of your product area, ensuring every release delivers world-class software.
- Collaborate with peers across the business to ensure we deliver products with clear GTM strategy and execution, getting hands on wherever necessary to ensure we deliver.
- Build World-Class Product - able to deeply collaborate with engineering and designers to quickly ship effective solutions. But, also able to independently accelerate the process leveraging AI.
Requirements
- Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.
- Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce.
- Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration.
- We’re looking for a Staff Product Manager to join our team and help shape the future of business messaging and AI-powered customer engagement.
- Leverage AI to increase your own efficiency, accelerate product development, and multiply your team’s impact.
- AI Tech - Able to understand AI systems and LLMs, assess feasibility and trade-offs, and make informed product decisions in close collaboration with engineering.
- MacBooks are our standard, but we also offer Windows for certain roles when needed. Policies
Benefits
- Competitive salary and equity in a fast-growing start-up
- Regular compensation reviews - we reward great work!
- Pension scheme & match up to 4%