engineering
Posted Jun 18, 2025Pharmacy Technician - Refill Calls
GlobalRemote
Responsibilities
- Proactively coordinate medication refills including data entry and pharmacy claim adjudication
- Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication.
- Manage, organize, and update relevant data using database applications.
- Identify trends, resolves problems; recommend improvements; implement change.
- Update knowledge by participating in educational opportunities; reading professional publications; maintaining networks; participating in professional organizations
Requirements
- Required Licensure/Certification: We are seeking experienced pharmacy technicians who are state registered as a pharmacy technician.
- Nationally certified as a CPhT or equivalent is strongly preferred but not required.
- Should additional licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe.
- *If the candidate's state of residence does not have a state registration available, then the National certification is required at time of hire. Should additional licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe.
- Education: High school diploma or GED required
- Skills : Strong interpersonal communication skills, exceptional phone skills, comfortable with proactively engaging patients telephonically, comfortable reaching out to on-site clinicians, payors, and pharmacies telephonically, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other programs, adapt to Shields’ unique model / tools and able to extract relevant information; strong organizational skills a must
- Other: Energetic, highly motivated, team player with strong personal and communication skills, ability to sit and/or stand with focus at a workstation for a long period of time; discretion and confidentiality essential as position deals with highly sensitive and private data
- Remote role requires to be sitting at desk with two company required monitors
- Must have high speed, stable, and reliable internet connection (remote roles are not suitable to people that do not have consistent high speed reliable connection)