Strategy

Seattle, United StatesOn-site

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ABOUT AURELIAN Aurelian builds AI tools that help 911 centers handle more with less, so telecommunicators can stay focused on what matters most and communities get the response they need.
AVA https://www.aurelian.com/ava is a conversational AI agent that answers non-emergency calls; the agent routes, triages, and resolves the calls without any human intervention.

FOR FULL-TIME ROLES, AURELIAN OFFERS A VARIETY OF BENEFITS, INCLUDING: - Comprehensive Medical, Dental, Vision & Life insurance - 401(k) - Unlimited PTO - Company-wide offsites - Equipment stipend - Relocation assistance - Daily delivered lunches (on us) - Office in Seattle - Start-up Equity

CORA https://www.aurelian.com/cora supports call-takers on the calls that matter most.
Aurelian is live in centers across the country, answering thousands of non-emergency calls every day, and is backed by New Enterprise Associates https://www.nea.com/blog/aurelian-ai-agents-powering-the-911-call-centers-of-the-future and Y Combinator https://www.ycombinator.com/companies/aurelian.
To learn more about what it's like to work at Aurelian, visit our About Us https://www.aurelian.com/about page and follow us on LinkedIn https://www.linkedin.com/company/aureliansystem to stay up to date! We encourage you to apply even if you don’t meet every qualification listed above.

By handling administrative calls like noise complaints, lost dogs, and parking inquiries, AVA eliminates hold times and lets call-takers focus their energy on actual emergencies.
CORA is an on-screen assistant that delivers real-time SOP checklists, smart reminders, and contextual guidance as an emergency call unfolds, so dispatchers stay calm, consistent, and confident when every second counts.
When AVA detects an emergency mid-call, it transfers the caller to a telecommunicator and passes along the caller details, location, incident type, and key statements directly into CORA.