other
Posted 5 days agoStrategy
at Aurelian
Seattle, United StatesOn-site
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Requirements
- ABOUT AURELIAN Aurelian builds AI tools that help 911 centers handle more with less, so telecommunicators can stay focused on what matters most and communities get the response they need.
- AVA https://www.aurelian.com/ava is a conversational AI agent that answers non-emergency calls; the agent routes, triages, and resolves the calls without any human intervention.
Benefits
- FOR FULL-TIME ROLES, AURELIAN OFFERS A VARIETY OF BENEFITS, INCLUDING: - Comprehensive Medical, Dental, Vision & Life insurance - 401(k) - Unlimited PTO - Company-wide offsites - Equipment stipend - Relocation assistance - Daily delivered lunches (on us) - Office in Seattle - Start-up Equity
Contact
- CORA https://www.aurelian.com/cora supports call-takers on the calls that matter most.
- Aurelian is live in centers across the country, answering thousands of non-emergency calls every day, and is backed by New Enterprise Associates https://www.nea.com/blog/aurelian-ai-agents-powering-the-911-call-centers-of-the-future and Y Combinator https://www.ycombinator.com/companies/aurelian.
- To learn more about what it's like to work at Aurelian, visit our About Us https://www.aurelian.com/about page and follow us on LinkedIn https://www.linkedin.com/company/aureliansystem to stay up to date! We encourage you to apply even if you don’t meet every qualification listed above.
Additional details
- By handling administrative calls like noise complaints, lost dogs, and parking inquiries, AVA eliminates hold times and lets call-takers focus their energy on actual emergencies.
- CORA is an on-screen assistant that delivers real-time SOP checklists, smart reminders, and contextual guidance as an emergency call unfolds, so dispatchers stay calm, consistent, and confident when every second counts.
- When AVA detects an emergency mid-call, it transfers the caller to a telecommunicator and passes along the caller details, location, incident type, and key statements directly into CORA.