engineering
Posted Jan 27Product Reliability Engineer - Defense
at Palantir
New York, United StatesOn-site
Additional details
- A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations.
- By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.
- The Role Product Reliability Engineers (PREs) are responsible for the health, performance, and stability of the services that power services at Palantir.
- PREs take ownership over the entire end-to-end cycle of service reliability, from responding to outages to improving codebases and building lasting solutions.
- You will tackle critical issues for key customers, introduce observability into complex systems, address tech debt in essential codebases, and inform strategic investments in core products.
- We are looking for engineers who enjoy deep-dive troubleshooting, feel strong ownership over the problems they encounter, and recognize the urgency of customer-facing outages.
- PREs spend the majority of their time on forward-looking product work, including but not limited to, infrastructure migrations, product contributions to improve stability and observability, and codebase enhancements that increase resilience.
- During periodic on-call shifts, we respond to automated alerts, investigate issues reported by customers, and share technical expertise with adjacent product teams.
- Whatever the technical issue or question about your service is, you'll play a central and critical role in resolving it, seeking not just a one-time fix, but a permanent solution.
- We provide new team members with an experienced mentor and a clear onboarding framework to set them up for success in the role.