Agent Advisor, Onboarding

United StatesRemote

Responsibilities

Lead weekly group onboarding sessions for new agent cohorts.
Conduct 1:1 check-in calls with new agents during their first 90 days to reinforce training and offer guidance.
Track and manage agent learning outcomes to ensure measurable progress through onboarding milestones.
Support faster agent proficiency by encouraging early and effective adoption of key tools and systems.
Utilize internal AI tools and proprietary technology to create efficiencies in onboarding and support.
Deliver outstanding customer service to create a welcoming and empowering experience for new agents.

In S.MPLE where we’re transforming real estate through AI-driven support combined with human expertise.
Become fully proficient in the SERHANT. ecosystem to provide support, answer questions, and resolve agent issues.
experience in customer success, onboarding, training, or administrative support; real estate experience a plus. •
Experience leading small groups or training sessions in a remote environment.
Strong communication skills with the ability to clearly explain systems and processes.
Comfort with using CRMs, digital platforms, and AI-driven tools in a fast-paced environment.
Experience working remotely and independently while remaining highly collaborative.
Organized and responsive, with a natural ability to multitask.
Strong sense of accountability and a desire to continuously improve.

Excited by technology and process improvement, particularly in a fast-moving startup-like environment. Compensation
Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.
The national base pay range for this position within the United States is $70,000.00 USD. Your Location
SERHANT. does not charge any application, processing, or training fee at any stage of the recruiting or hiring process.