Own and deliver recurring financial reporting, reconciliation, and operational analytics with an eye for improving efficiency over time.
Conduct root cause analyses, build forecasting models, and support decision-making through churn analysis, customer segmentation, CLV, A/B testing, and similar techniques.
Business Intelligence & Self-Service Analytics : Build, maintain, and optimize Looker dashboards, Explores, and LookML definitions that provide governed, reliable, self-service analytics.
Govern the semantic layer — metrics, dimensions, and business logic — that powers trusted reporting and AI-enabled analytics.
Train business users to leverage these tools confidently.
Finance Partnership & Compliance : Serve as the primary analytical partner to the Finance team.
Own financial reporting, reconciliation, and forecasting workflows.
Support SOX audits and ITAC testing, ensuring financial data is accurate, auditable, and well-documented.
Data Quality & Cross-Functional Collaboration: Monitor and improve data quality across analytical pipelines, especially for finance-critical datasets. Gather
Requirements
We started as a simple shareware site in 1993 and have since grown into a stable of businesses: Tucows Domains, Ting Internet and Wavelo.
This is a high-impact analytics position for someone who works at the intersection of data engineering, business intelligence, finance analytics, and AI-enabled decision support.
SQL & Business Analysis: Translate ambiguous business questions into precise SQL queries against our Snowflake warehouse.
Diagnostic & Advanced Analytics : Go beyond dashboards to explain why metrics move.
requirements from stakeholders, translate business needs into technical specs, and collaborate with Data and Analytics Engineers to resolve upstream issues. What You Bring Must Have •
SQL mastery: Advanced SQL including CTEs, window functions, joins, and performance-aware querying in Snowflake or a comparable cloud warehouse.
experience with Looker: dashboard development, Explores, LookML, governed metrics, and enabling self-service analytics for business users.
dbt proficiency: Ability to read, maintain, test, and document dbt models. Familiarity with sources, tests, macros, lineage, and dbt development workflows.
Finance domain knowledge: Solid understanding of GL, journal entries, trial balance, financial statements, reconciliations, and period-close processes. SOX/ITAC experience is highly valued.
Data modeling: Working knowledge of dimensional modeling — fact/dimension tables, star schemas, slowly changing dimensions.
experience with regression, classification, A/B testing, segmentation, and forecasting using SQL, Python, or similar tools.
Version control: Comfortable with Git/GitHub: branching, PRs, and collaborative development in a terminal environment.
AI & LLM analytics:
Experience with LLMs or AI-assisted analytics tools (Claude, Gemini, GPT, Looker Conversational Analytics).
Exposure to Cortex Analyst, Cortex Search, or AISQL capabilities.
Understanding of MCP integration patterns is a plus. Nice to Have
Experience in telco, connectivity, or subscription environments (MVNOs, ISPs). Familiarity with churn, ARPU, MRR, billing, and provisioning metrics.
Workflow orchestration: Familiarity with Airflow, Dagster, or Prefect for understanding scheduled pipelines and diagnosing failures.
Certifications: Looker, Snowflake, dbt, or cloud platform certifications.
We use AI-enabled tools throughout our recruitment process to help us work more efficiently and consistently.
Experience
Experience: 3+ years in a Data Analyst, Analytics Engineer, or BI Analyst role in a modern cloud data stack environment.
Benefits
The base salary range for this position is $79,650 - $88,500.
Range shown in $CAD for Canadian residents.
experience and qualifications. Tucows believes in a total rewards offering that includes fair compensation and generous benefits
Additional details
Tucows (NASDAQ:TCX, TSX:TC) is possibly the biggest Internet company you’ve never heard of.
We embrace a people-first philosophy that is rooted in respect, trust, and flexibility.
We believe that whatever works for our employees is what works best for us. It’s also why the majority of our roles are remote-first, meaning you can work from anywhere you can connect to the Internet!
Today, over one thousand people work in over 20 countries to help us make the Internet better. If this sounds exciting to you, join the herd! About the Role
You’ll partner closely with Finance, Operations, Data Engineering, and business leadership to turn complex questions into trusted, actionable insights — with a particular focus on supporting the Finance organization.
This role reports to the Data Engineering Manager. What You’ll Do
Communication: Ability to explain complex analysis clearly to both Finance leadership and technical peers. Strong written and verbal skills.
Range may vary on a number of factors including, but not limited to: location,
Want to know more about what we stand for? At Tucows we care about protecting the open Internet, narrowing the digital divide, and supporting fairness and equality.
We are committed to inclusion across race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.