operations
Posted 4 weeks agoSite Operations Manager II
at May Mobility
Atlanta, United StatesOn-site
Responsibilities
- Ensure that operations follow rigorous safety guidelines; continuously develop a culture of safety that is beyond reproach
- Implement and oversee daily protocols and reporting; track site performance metrics to systematically improve outcomes
- Ensure exceptional service for both customers and passengers
- Ensure that site staff seamlessly communicates with engineers when a technical issue arises or requires escalation
- Create a work environment that values all team members and embodies May Mobility values
- Install hardware and software
Requirements
- Based in Ann Arbor, Michigan, May develops and deploys autonomous vehicles (AVs) powered by our innovative Multi-Policy Decision Making (MPDM) technology that literally reimagines the way AVs think.
- Do you have a high level of personal responsibility that allows you to lead by example, easily navigate between smooth and hectic shifts, and effectively assess and execute on priority decisions?
- Ability to lead multiple small teams at once
- Ability to work effectively with team members at all levels of the organization
- Ability to lift up to 50 lbs
- Ability to stand for prolonged periods of time and climb ladders (infrequent)
- Ability to work outdoors in varying temperatures and weather conditions Qualifications and Experience
- Associates degree or higher in Business, Technical Operations, or other degree 3+ years
- experience as a people leader in a fast-adapting and customer-focused environment Previous
- experience as a formal people leader in a fast adapting and customer-focused environment Proven
- experience making judgment calls in ambiguous situations Previous
- experience developing processes and managing projects
- Bachelor's degree or higher in Business, Technical Operations, or related degree, or equivalent experience Leadership
- experience in a startup environment
- Proven change management experience Prior
- experience in an operations or logistics background
- Working knowledge of Google Suite, Slack, Jira and Asana Physical Requirements