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Posted 2 days agoTechnical Account Manager - EU / UK
at Marqeta
London, United KingdomRemote
Requirements
- Excellent written and verbal communication skills; the ability to clearly articulate technical issues to both technical and non-technical audiences and to explain the impact in business terms
- Ability to execute quickly and provide quick and effective resolutions; proficient at seeing things from different angles (pros and cons, weaknesses and strengths)
- Ability to prioritise, manage, and deliver on multiple projects simultaneously; highly motivated and able to work unsupervised against aggressive schedules •
- Demonstrated strong understanding of fintech (e.g. acquiring, networks, point-of-sale) and payments background, especially on the issuing side
- Demonstrated ability to identify key customer stakeholders, engage and build relationships without direct supervision
- – Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success.
- – Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right.
Experience
- 5+ years of customer-facing work
Benefits
- Your customers will rely on you to solve both near-term technical problems and their long-term money movement vision.
- Proactive problem-solver: Your customers will rely on you to solve both near-term technical problems and their long-term money movement vision.
- Virtual “Onsite” consisting of 4-5, 45 min calls Offer! Compensation and Benefits
- Premium Private Medical and Dental coverage
- Generous time off program with additional “Floating Holiday days”
- Retirement savings program with company contribution
- Equity in a publicly-traded company and an Employee Stock Purchase Program
- Monthly stipend to support our remote work model
- Annual development stipend to support our people's growth and development Family-forming
- benefits and up to 20 weeks of Parental Leave