customer support
Posted 3 days agoCustomer Support Agent (Freelance/Part time)
at Photoroom
United StatesRemote
Requirements
- experience with demonstrated success in user-focused environments - Collaborative problem-solver who can easily identify problems and work to develop effective solutions - Autonomous worker who enjoys solving problems independently but isn't afraid to ask for help when needed - Analytical thinker able to break down complex, unstructured problems into actionable recommendations - Highly organised with proven ability to juggle multiple priorities effectively - Strong communicator skilled in holding
Benefits
- Contract: Freelance part-time agreement Schedule: Monday - Friday 15h00-21h00 CET (9 AM-3 PM EST) or equivalent in your time zone, depending on location Location: USA: EST, CST, MST or PST time zones || $18-20 per hour EMEA: Time zone from UTC+0 to UTC+4 || €18-20 per hour Asia: Time zone from UTC+6 to UTC+8 || $9-10 per hour
- DIVERSITY, EQUITY, INCLUSION, AND BELONGING We're committed to enabling everyone to feel included and valued at work.
- That's also why we have flexible working hours, trust people to work remotely, and extended parental leave.
Contact
- ABOUT US Founded in 2019 and part of Y Combinator's 2020 cohort, Photoroom https://www.photoroom.com is the leading visual solution for e-commerce.
Additional details
- We've raised Series B funding and reached 300+ million users worldwide, processing over 5 billion images annually and serving both small businesses and major enterprises like Amazon, DoorDash, and Decathlon through our mobile app, web platform, and API.
- We're a remote-friendly team of 100+ passionate builders giving e-commerce businesses superpowers to create visuals that help them grow, making the hardest parts of selling online disappear.
- We focus on craft, innovation, and collaboration, creating exceptional impact for e-commerce businesses worldwide.
- ROLE SUMMARY We're looking for a Customer Success Agent to help us go to the next level.