hr
Posted 1 weeks agoHR Service Delivery Specialist (German-speaking)
at Fortrea
Warsaw, PolandOn-site
Responsibilities
- Service Delivery, People Service Center contact (w/administrative experience).
Requirements
- This is not a call center role - communication is handled mainly in writing via a ticketing system ( ServiceNow ), email, and HR tools such as Workday .
- Limited Knowledge of HR administrative procedures, organization programs, policies, and practices Limited Knowledge of HR systems (Case Management, Telephony, HRMS, LMS, ATS).
- Ability to solve problems with minimal guidance.
- Qualifications (Minimum Required): Degree, or equivalent combination of education, training, and work experience. AA accepted w/
- Experience or HR focus. Fortrea may consider relevant and equivalent experience in lieu of educational
- requirements Language Skills Required: Advanced German and English (written and spoken)
- Demonstrated ability to gain knowledge of HR disciplines and processes as well as business operations.
- Familiar with MS Office suite, particularly Excel, PowerPoint, and Word. Preferred
- Ability to execute on assignments and priorities.
- Ability to work within data management systems.
- Demonstrated skills using Microsoft applications (e.g., Excel, Word, Visio, PowerPoint); and capable of maintaining confidentiality at all times.
Experience
- Experience (Minimum Required): 0-1+ years of HR experience and related systems.
Additional details
- Join our international HR Service Delivery team in a fully homebased role anywhere in Poland , supporting the DACH region , with a primary focus on Germany .
- This role requires fluent German and English , as you will handle a written HR-related queries and documentation for German-speaking employees and stakeholders.
- You will support a wide range of HR administration processes, including employee documentation, payroll-related paperwork, absences, changes in working hours, employment letters, and coordination with the payroll team in Germany.