engineering
Posted 6 days agoSr. Software Engineer (Backend)
at pendo
Raleigh, United StatesHybrid
Responsibilities
- Drive delivery with clarity, strong judgment, and accountability for customer and system impact.
- Write commit messages, notes, and documentation that allow teammates to understand decisions without relying on verbal handoffs. Who You Are
Requirements
- The Core team builds features and platform capabilities that power critical areas of the Pendo product experience.
- experience across the platform. This work sits in complex product areas where delivery speed, system reliability, and long-term maintainability all matter.
- AI-enabled development: Use AI tools as a core part of your daily workflow for code generation, debugging, test writing, and task decomposition.
- Help raise the bar for how the team uses AI in development workflows.
- You're AI-curious - genuinely.
- You're not using AI tools occasionally.
- We want someone who sees AI as a multiplier, not a shortcut. Must-haves 5+ years of
- experience as a Software Engineer, with a track record of delivering customer-facing SaaS product features in a production environment.
- Demonstrated ability to break ambiguous work into small, deliverable increments and move it forward independently despite ambiguity.
- Strong proficiency in one or more backend languages, including Go, Java, Python, or C++.
- Deep understanding of scalable web architecture, API design, and performance optimization. •
- Experience with cloud platforms, including AWS or GCP, and both SQL and NoSQL databases. •
- Experience designing and writing unit, integration, and end-to-end tests, with a clear sense of when and how to apply each.
- Familiarity with safe deployment and rollout patterns, including feature flags and canary releases.
- Active use of AI tools as part of your software development workflow.
- Bachelor's degree in Computer Science or equivalent experience. Nice-to-haves •
- experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.
- Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.
Benefits
- Compensation: The expected base salary range for this role to be performed in Raleigh, NC is $135,000 - $150,000.
- Benefits: Highly competitive, employer-heavy coverage including $0 premium options, strong 401(k) match, equity, and flexible time off.
Contact
- If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io.
Additional details
- The team supports high-stakes customer use cases, shapes how systems evolve over time, and creates a more consistent
- You will apply strong engineering judgment to ambiguous challenges, partner closely with Product and Design, and stay accountable to outcomes, not just output.
- You will break large efforts into small, continuously shippable increments, bring others along with you, and leave the codebase better than you found it.
- Feature ownership: Own complex, ambiguous features end-to-end by structuring work into small, independently shippable increments.
- Production engineering: Write production-ready code and define testing approaches based on risk and system impact. Use safe rollout patterns to reduce risk and enable incremental delivery.
- Incident response: Respond quickly when production issues arise in your area. Resolve issues and drive follow-up improvements that prevent recurrence.
- Technical collaboration: Deliver actionable code reviews, accurate documentation, and constructive contributions to technical discussions and planning sessions.
- Help teammates make better decisions through clear, direct input.
- Continuous improvement: Identify recurring friction points in code, tests, tooling, or process and proactively improve them.
- Look for opportunities to make development faster, safer, and more maintainable.