Customer Success Manager

London, United KingdomRemote

Responsibilities

- Lead discovery workshops, training sessions, and regular business reviews with decision makers and operational stakeholders.

requirements gathering, configuration, data migration, testing, training, go-live, and post-deployment adoption.
experience in Customer Success, Implementation, or a client-facing role in a high-growth B2B SaaS environment. - Strong understanding of the private markets ecosystem, investor reporting, and ideally fund accounting concepts. - Exceptionally organised, with strong project management instincts and attention to detail. - Analytical, structured thinker with

Our customers are sophisticated private equity, growth equity, and private credit firms managing billions in assets globally.
experience interpreting and working with client datasets. - Advanced Excel skills. - Clear, concise written and verbal communication—you can simplify complexity for senior stakeholders. - Proven ability to deliver best-in-class client service in fast-moving environments. - Collaborative team player who contributes ideas and learns quickly. - Ambitious, entrepreneurial mindset with resilience and a bias toward action. - Bonus: hands-on project management
Interview Process - Initial screening call - Case study - Interview with our Global Head of Customer Success - Interview with our US Customer Success Lead - Offer and onboarding at Atominvest What we offer - Competitive compensation (fixed base salary + performance incentives) - 25 days of holiday per year + bank holidays - Hybrid working style (a minimum of 3 days in our central London office is required) - Cycle2Work scheme - Employee Assistance Programme (EAP) to support employee wellness - A culture of

Who is Atominvest Atominvest is the operating system for modern private markets asset managers.
Our modular, flexible SaaS technology underpins key investor- and portfolio-management workflows.