Business Service Technician

United StatesOn-site

Requirements

Connectivity Standards: Deep understanding of Ethernet standards and Fiber Optic technology (GPON, Active Ethernet).
Networking Protocol: Proficiency in TCP/IP, DNS, DHCP, and basic command-line interface (CLI) interactions for equipment configuration. Tool Proficiency:
Experience using fusion splicers, signal level meters, TDRs, and network testers (e.g., NetAlly, VIAVI).
Hardware Knowledge: Familiarity with enterprise-grade hardware such as Cisco, Adtran, Juniper, or Ciena.
Certifications (Preferred): CompTIA Network+, BICSI, or FOA Certified Fiber Optic Technician (CFOT). Soft Skills & Requirements
The "Professional Face": Ability to communicate technical issues clearly to non-technical business owners and IT Managers.
Physical Demands: Ability to lift up to 50 lbs, climb ladders, and work in confined spaces (server closets/crawl spaces).
Mobility: Must possess a valid driver’s license and a clean driving record for operating a company service vehicle.

experience and $7B+ in client engagements. We help fast-growing companies scale through smart talent strategies, automation, and technology-driven solutions.

Bold Business recruiters always use a “@ boldbusiness.com ” email address and/or from our Applicant Tracking System, Greenhouse.

You will provide high-level on-site support, diagnosing and resolving complex broadband connectivity issues delivered via Ethernet-over-Copper, Coax, or Fiber Optics .
This role requires a blend of advanced technical troubleshooting, hands-on physical repair, and professional client interaction to maintain our reputation for reliability.
Location: US (Nationwide) On-Site. Key Responsibilities
On-Site Diagnostics & Repair: Investigate and resolve service outages or performance degradation at the client’s place of business.