Senior Manager, Workplace Operations

New York, United StatesOn-site

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Responsibilities

Create and maintain the overall workplace services strategy and operating model, establishing the necessary processes and procedures to ensure effective and efficient day-to-day operations of each of our workplaces
Oversee vendor partners, the corporate food and beverage/pantry program, and building services across CLEAR’s network of global sites
Lead the Workplace Operations team consisting of receptionists, ensuring the successful execution of core office management
Own, lead, and execute all corporate in-office and off-site events - including surprise and delight moments throughout the year

Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences.
Partner with cross-functional team members to maintain an understanding of CLEAR’s strategy and growth projections and translate needs into future workplace requirements
experience in office operations and/or facilities management, including
experience in budget management, contract negotiations, relationship management, and event planning Demonstrated
experience leading and developing teams

Outside of the office, we invest in your well-being and learning & development with stipends and reimbursement programs.
We offer holistic total rewards, including comprehensive healthcare plans, family-building
benefits (fertility and adoption/surrogacy support), flexible time off, annual wellness stipend, free OneMedical memberships for you and your dependents, a CLEAR Plus membership, and a 401(k) retirement plan with employer match.
The base salary range for this role is $110,000 - $140,000, depending on levels of skills and experience.
The base salary range represents the low and high end of CLEAR’s salary range for this position.
Salaries will vary depending on various factors which include, but are not limited to location, education, skills,
experience and performance. The range listed is just one component of CLEAR’s total compensation package for employees and other rewards may include annual bonuses, commission, Restricted Stock Units.
Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.

All communications related to this role will come directly from a CLEAR employee through valid CLEAR channels (e.g., a valid @clearme.com email address or verified CLEAR LinkedIn profile).

CLEAR is building THE secure identity company of the future.
Our mission is to make experiences safer and easier—physically and digitally.
With more than 38 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel.
You will ensure our corporate offices run smoothly and consistently, as well as support all corporate events and overall employee experience.
You are the heartbeat of our organization and ensure CLEAR’s culture and values shine through in every aspect of our corporate office environments. What you'll do:
Work closely with the Finance team to create and effectively manage annual site budgets based upon specific site needs and workforce projections
responsibilities and driving continuous operational improvement in partnership with executive site sponsors and site leadership
Enhanced employee engagement scores in our HQs
Proactive space planning to support growing headcount
Proactive customer / client service mindset and high service standards