Risk Operations, Collections

New York, United StatesRemote

Requirements

experience in collections, recoveries or credit risk management operations via phone and written correspondence - Strong background in customer support via phone and email -
Experience with collecting on commercial financial products like credit cards, loans, etc. - Excellent written and verbal communication skills - Investigative and critical thinking skills - BA/BS or equivalent
experience - Proven analytical and problem-solving skills with a strong attention to detail - Strong negotiation skills - Excellent organizational skills and the ability to manage multiple priorities in a dynamic environment - Have the ability to grow, develop and learn in a fast-paced, start-up environment NICE-TO-HAVES -
Experience in high growth startups -
Experience working in fintech -
Experience in SMB or Commercial collections
Unlimited AI token usage

We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
Health and wellness stipend
Weekly coffee stipend UNITED STATES
100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
401(k), including employer match on contributions made while employed by Ramp
Fertility HRA (up to $10,000 per year)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay Pet insurance
In-office perks: lunch, snacks, drinks, and more
Group medical, dental, and vision coverage through Sun Life
Life, AD&D, and disability coverage
Fertility drug coverage (up to $4,000 lifetime)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM
Private medical insurance through Freedom Elite
Workplace pension through Penfold, with salary sacrifice option