Lead and develop managers and teams of Field engineers in the areas of Presales and Professional Services
Solve customer problems by promoting our technologies and being a trusted advisor
Identify and measure team health indicators
Implement disciplined engineering processes
Represent your team and product to stakeholders, partners, and customers
Develop and evangelise great engineering and organisational practices
Plan and manage progress on agreed goals and projects
Passion and a track record of developing and growing people •
Requirements
We work across the entire spectrum of cloud offerings, from Ubuntu itself to virtualisation and private cloud, Kubernetes, and the implementation of sophisticated open source solutions such as MLops platforms, data platforms and more.
They should contribute to project delivery themselves, but know that the technical contributions they bring are far less significant than their ability to shape the whole team’s direction, focus and delivery.
The portfolio of products includes on-premise cloud solutions such as Openstack, MicroCloud and Ceph, and solutions that could be deployed either on-premises or in public clouds such as Kubernetes, Kubeflow, Spark, PostgreSQL, etc. The team works hands-on with the technologies by deploying, testing and handing over the solution to our support or managed services team at the end of a project.
Canonical Ubuntu is a key platform for telco innovation, and we are growing our team of specialists who work in the industry to accelerate the change.
Canonical enables operators and communications service providers to embrace this new world, with a focus on platforms such as Ubuntu, OpenStack, and Kubernetes, and reusable, high quality automation for operations at scale.
The ability to develop engineering talent, to represent your team from a technical perspective, and to drive collaboration with other teams and customers are all critical to success in this role.
A thorough technical understanding of the telco NFVi (VIM), NFVO, VNFM and MEC space and key telco cloud infrastructure technologies like CPU Pinning, NUMA, SR-IOV, DPDK, etc
Familiarity with telco architecture and industry standards
Working knowledge of at least one of the following domains: Mobile Packet Core (4G/5G), Private Network, Radio Access Network (RAN), Voice, IP Backbone, VAS or OSS/BSS
Knowledge of cloud computing concepts & technologies, such as Kubernetes, Openstack, AWS, GCP, Azure, Ceph, etc.
Practical knowledge of Linux and networking •
Experience in technical presales
Experience in leading, coaching and mentoring engineers and managers
Second language - Spanish or French preferred Python knowledge •
Experience collaborating with external partners •
Experience collaborating with several internal teams and providing stakeholder feedback for engineering roadmaps
Understanding of AI and machine learning concepts, including sovereign AI, and their potential applications in telco environments, such as network optimization, predictive maintenance, unified communication, and customer experience improvement
Exposure to frameworks such as 3GPP, TM Forum ODA, eTOM, ETSI NFV, ONAP, O-RAN, or similar is a plus What we offer you
As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis.
Benefits
We consider geographical location, experience, and performance in shaping compensation worldwide.
We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance.
In addition to base pay, we offer a performance-driven annual bonus.
Personal learning and development budget of USD 2,000 per year
Annual compensation review Recognition rewards
Annual holiday leave
Maternity and paternity leave
Additional details
This is an opportunity to run the worldwide Telco Field Engineering business, helping customers understand and implement Canonical's open source solutions in public clouds and in their own data centers.
The Telco department is composed of three regional teams (APAC, EMEA and AMER).
We believe that Engineering Directors should be outstanding engineers themselves.
They should feel completely at home troubleshooting technical issues and having technical presales conversations with customers.
We grow management skills and train engineers, who are interested in soft skills, to be managers.
We believe that open source is just starting to transform the tech sector and enterprise compute.
Our goal is to make open source easier, more reliable and more secure for deployment and development.
We strive to be the provider of ‘most software to most companies’.
To deliver on that ambition, our engineers are carefully selected from the applicants across the globe.
We select for brilliance and motivation to take open source to the next level.