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Posted Jul 25, 2025Care Navigator (Full-Time)
at Digital Edge Solutions & Services
Jacksonville, United StatesOn-site
Responsibilities
- Introduce and document payment plan options
- Ensure patients have a strong
- Maintain strong communication with obstetrics patients over the course of their care, including proactive outreach at key milestones:
- Support patients to develop and fine tune their care plans and to connect to resources, as needed
Requirements
- This is a time in a woman’s life that can include emotional highs and lows and changing needs--the ideal candidate is highly empathetic with excellent problem-solving skills and the ability to manage multiple priorities in order to support a diverse group of patients. What you’ll do
- experience by welcoming them to the practice and documenting key preferences in EMR
- Bachelor's degree and 2+ years of relevant
- experience in a customer-facing role, ideally in healthcare
- Strong computer skills; familiarity with EMRs is preferred but not required
Benefits
- Diana Health is a high-growth network of modern women's health practices. We are on a mission to set a new standard of care that inspires, empowers, and supports women to live healthier, more fulfilling lives.
- We partner directly with hospitals and align incentives across stakeholders using integrated care teams, smart technology, and a designed care
- The result is an individualized, comprehensive care program that puts women in the driver’s seat of their own health and provides them with the information and compassionate care they need to reach their health goals.
- The Care Navigator is a unique role, and one of the many ways we seek to improve upon the traditional maternity care experience.
- You will guide patients across the entire care journey, ensuring they have the support and resources they need from before they even set foot in the office through to the postpartum period.
- Learn about patients individual needs and introduce them to the Diana Health care program
- Verify patients insurance
- Contribute to the evolution of Diana Health’s product as we build our prenatal and postpartum care program