customer support
Posted 2 hours agoDigital Customer Success Partner
at 360Learning
CanadaRemote
Responsibilities
- Ensure the renewal of contracts through the coordination of different resources (technical, educational, etc.) 2.
- Ensure the business impact of our solution is in line with the clients’ business objectives 3.
Additional details
- As a key role on the Customer Success Team, you will support our clients in their digital training strategy through the 360Learning platform.
- You will lead the setup and support for clients across our North American markets during the launch of their new collaborative learning software.
- Management team to ensure client KPIs are met Create and develop processes, reporting, and communication to handle a one-to-many approach