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customer support

Posted May 29

Digital Customer Success Partner

at 360Learning

CanadaRemote

Responsibilities

  • Ensure the renewal of contracts through the coordination of different resources (technical, educational, etc.) 2.
  • Ensure the business impact of our solution is in line with the clients’ business objectives 3.

Additional details

  • As a key role on the Customer Success Team, you will support our clients in their digital training strategy through the 360Learning platform.
  • You will lead the setup and support for clients across our North American markets during the launch of their new collaborative learning software.
  • Management team to ensure client KPIs are met Create and develop processes, reporting, and communication to handle a one-to-many approach

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