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Posted Jun 5Implementation Specialist
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Responsibilities
- Create and maintain comprehensive project documentation, including project plans, status reports, and user guides, to ensure transparency and knowledge sharing
- Collaborate with customers to understand their specific
- Train customers on the use of the software, including best practices and workflow optimization
- Establish and maintain strong and effective relationships with customers, serving as the main point of contact throughout the implementation process
- Coordinate collaboratively with internal teams to meet project milestones
- Ensure a smooth transition from implementation to Customer Success
Requirements
- This role is responsible for the end-to-end process of customer implementation projects, from onboarding, system configuration, to successfully leading the project through the Go-Live phase.
- Take ownership of customer implementation projects from Kick-Off to Go-Live, ensuring all tasks are executed efficiently, timelines are met, project goals are achieved, and expectations are exceeded
- Bachelor's degree - Nursing Informatics degree a PLUS
- experience in a healthcare or health IT environment strongly preferred Skills Project Management
- This is a beta feature to avoid spam applicants.
Experience
- 2+ years software implementation experience Prior
Benefits
- 401(k), Unlimited PTO, Health Insurance and....
- Salary Range: $50,000-$60,000 per year
Additional details
- Dossier is a fast-growing SaaS Healthcare software company looking to solve the inefficiencies in maintaining employee competencies for health systems and hospitals.
- We are looking for a bright and passionate Implementation Specialist to play a pivotal role in the growth of our company.
- The Implementation Specialist collaborates with internal and external cross-functional teams, engages with customers, and leverages technical and project management skills to drive successful outcomes. Requirements Job Responsibilities
- requirements and objectives, translating them into appropriate product configurations
- Excellent verbal and written communication Empathy
- We are expanding rapidly in the US and you get the chance to start at the ground floor helping us scale! How fun is THAT?!?!
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