product
Posted Apr 22Senior Product Manager
at ENSEK
Nottingham, United KingdomRemote
Responsibilities
- Own the product vision and roadmap for the Billing domain, spanning bill calculation, adjustments, and emerging flexible energy revenue streams. •
- Identify and lead the product response to billing-related regulatory change. •
- Lead product thinking on how we handle complex and evolving billing scenarios e.g. multi-directional energy flows, export payments, flexibility market rewards, and time-of-use. •
- Identify opportunities where AI, data and automation can improve billing accuracy and reduce exception handling. •
- Monitor industry developments in DSR, V2G, heat pump tariffs, and smart charging developing a forward-looking billing product position for each. •
- Support client SLA obligations, audit requirements, and regulatory reporting in the billing area. •
- Maintain a prioritised, well-reasoned backlog ensuring your engineering team always has clear context on what they are building and why. •
- Coach and support other Product Managers raising the standard of product thinking and delivery. Key outcomes: •
- Drive billing as an area of customer satisfaction scoring at our customers while reducing churn from billing challenges.
Requirements
- experience through automation and AI‑driven insight, all underpinned by modern, cloud‑native architecture.
- experience in product management, with a track record of owning complex, commercially critical product domains. •
- Deep understanding of billing, invoicing, and financial management in an enterprise context — including credit, adjustments, collections, reconciliation, and audit. •
- Familiarity with ERP or financial platform concepts (e.g. SAP, Oracle, Microsoft Dynamics, or equivalent) as they relate to invoice lifecycle and revenue management. •
- Experience working across multiple upstream domains or systems to ensure data accuracy in a downstream financial output. •
- Proven ability to engage and influence senior stakeholders, including enterprise client representatives, with clarity and confidence. •
- Demonstrable use of data and AI tooling to drive product decisions and operational improvement. •
- Experience in the similarly complex or regulated industry, within a B2B SaaS environment would be advantageous. •
- Working knowledge of Smart Export Guarantee (SEG), Feed-in Tariff (FiT), Demand Side Response (DSR), or other flexible energy commercial frameworks as well as prosumer smart meter data flows such as including ALCS, half-hourly data, and export register mapping. •
- Familiarity with MHHS, BSC settlement flows, Xoserve, or Elexon industry processes with existing knowledge or willingness to explore further geo-regional regulatory obligations. Company Benefits •
Benefits
- A roadmap that reflects client obligations and the emerging landscape of SEG, DSR, V2G, and flexible tariff billing. •
- 25 days’ holiday + bank holidays •
- Option to buy or sell 5 extra annual leave days per year •
- Vitality Health Insurance, including private healthcare, virtual GP access, mental‑health support and wellbeing perks (50% off gym memberships -Virgin Active, Nuffield, PureGym) •
- Pension with 5% matched contribution •
Additional details
- We help retailers lower operating costs, improve billing accuracy for consumers, and enhance customer
- ENSEK is at an exciting inflection point as we scale at pace towards new international horizons.
- If you’re driven by solving complex, real‑world problems and want to build modern technology that accelerates the global energy transition, you’ll feel right at home with us. Position Summary:
- The Senior Product Manager – Billing owns the product strategy and delivery for one of the most commercially critical areas in the ENSEK platform: generating an accurate, timely and compliant bill.
- Billing is where the entire upstream value chain of metering, market operations, tariffs, and pricing converges into a single moment of truth for every energy customer.
- You will own the product capability that sits at the centre of this and understand that getting the bill right is not just an operational outcome, but a competitive one.
- Work with senior stakeholders, industry and customers to translate operational billing
- requirements into a clear and prioritised product strategy. •
- Partner closely with other areas to ensure settlement and metering data, half-hourly flows, tariffs, and industry reconciliation all feed accurately into billing calculations. •
- Apply strong ERP financial management principles to the billing domain. •