engineering
Posted 6 days agoStaff Software Engineer, Onsite Customer Growth
at attentive
New York, United StatesHybrid
Responsibilities
- Define and own the technical architecture for Attentive's Onsite Growth platform, setting direction for services, APIs, and shared infrastructure that multiple teams depend on
- Lead cross-functional technical strategy in partnership with product, design, ML, and data science teams, driving the most complex, ambiguous problems from alignment to production
- Identify and address systemic engineering risks (reliability gaps, scalability ceilings, and architectural debt) before they become blockers to the business
- Build scalable backend services, APIs, and user-facing product capabilities that power onsite growth at Attentive's scale
- Improve system observability, resiliency, and performance to ensure onsite experiences remain fast, reliable, and effective at scale
- Mentor and develop other engineers, giving technical feedback, sponsoring growth, and helping the team level up as a whole
Requirements
- Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect.
- By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights. Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries.
- We focus on increasing list growth through investments in creative capabilities, experimentation, and AI-driven optimization.
- Deep proficiency in at least one modern programming language such as Java or TypeScript •
- Experience designing distributed systems, APIs, and microservices, and a solid understanding of reliability, scalability, and performance
- Experience with cloud infrastructure and modern developer tooling (AWS, Docker, Kubernetes, relational databases, caching, queues, streaming)
- A history of developing other engineers through mentorship, code review, and raising the standard of work around you
Experience
- 8+ years of professional software engineering experience, with a track record of leading complex systems at scale
Benefits
- You'll get competitive perks and
- benefits , from health & wellness to equity, to help you bring your best self to work.
- The US base salary range for this full-time position is $205,000 - $275,000 annually + equity + benefits
- Our salary ranges are determined by role, level and location #LI-CW1
Additional details
- We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships.
- Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers. With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture.
- We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups , Forbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces , and the Human Rights Campaign Foundation's Corporate Equality Index ! About the Role
- The Onsite Customer Growth team develops features that help Attentive's customers grow through personalized experiences built directly on their websites.
- Our team builds the systems and product experiences that power onsite engagement for millions of users and help brands convert more visitors into subscribers and customers.
- This is a role for someone who thinks in systems across multiple teams, drives durable architectural decisions, and accelerates the people around them as much as the product itself.
- You'll own the most complex, cross-cutting technical challenges in our onsite growth platform and define the technical strategy as the team scales.
- This hybrid role is based in our New York office, with in-office collaboration Tuesday through Thursday each week.
- Contribute to a strong engineering culture through principled technical leadership and a consistent focus on customer impact Your Expertise
- Demonstrated staff-level impact: you've driven architectural decisions that shaped an entire product area or platform, not just a single feature