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operations

Posted 6 days ago

Product Operations Manager, AI Voice

at Canary Technologies

New York, United StatesOn-site

Requirements

  • About Us Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.
  • About the Role We believe every way a hotel and its guests communicate should be facilitated through Canary β€” with best-in-class AI agents working alongside staff to boost efficiency, revenue, and guest personalization.
  • You'll support how new capabilities reach properties, help drive adoption once they're live, run experiments to understand what's working, and own the metrics that show the impact while working closely across Product, Engineering, and Go-To-Market.

Benefits

  • Voice is one of the most exciting frontiers of that vision.

Additional details

  • Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests.
  • Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
  • Canary was named a 2024 Deloitte Technology Fast 500β„’ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work β€” and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
  • As Product Operations Manager, Voice, you'll help the Voice product team turn roadmap into rollouts that work well for hotels.
  • If you enjoy being the person who keeps a product team running smoothly and makes the product a little better every cycle, you'll fit right in.

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